Operations Intern: Banking Ops & Process Improvement

Priority Dispatch Corp.; Fishers (IN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

First Internet Bank‑branded merch

Equal Opportunity Employer

Job summary

First Internet Bank of Indiana is offering an Operations Internship in Fishers, IN. The role supports various operations areas including account or loan operations, process improvement, and project support, all under a department onboarding plan.

You will learn department workflows, participate in projects, and contribute to improvements while gaining hands‑on experience in a professional banking environment.

Qualifications

• Currently pursuing an associate or bachelor’s degree in business, operations management, project management, finance, sales, data analytics, or a related field.
• Demonstrated interest in banking, business operations, customer service, process improvement, project support, or a related area.
• Proficiency with Microsoft Office applications; experience with other data, process mapping, reporting, or presentation tools may be helpful depending on the assignment.

Responsibilities

• Learn the responsibilities, workflows, service standards, and business purpose of the assigned department through structured training, observation, and hands‑on assignments.
• Assist with operational projects, process implementation, project coordination, documentation, data collection, reporting, and administrative activities appropriate to the assigned area.
• Support the review of procedures and workflows and help identify opportunities to improve efficiency, consistency, service, or controls.
• Organize, maintain image, or update files, records, project materials, and other business information in accordance with established requirements.
• Conduct research and analysis related to operational trends, customer or employee needs, products, services, vendors, or industry practices, as applicable to the assignment.
• Assist with testing, audits, process mapping, meeting documentation, training materials, presentations, or communications, as assigned.
• Collaborate with colleagues across the Bank and provide responsive, professional support to internal or external customers, partners, tenants, vendors, or visitors, as appropriate.
• Maintain accurate, complete, secure, and confidential information while following Bank policies, procedures, controls, and professional standards.
• Demonstrate initiative, sound judgment, attention to detail, accountability, and a willingness to learn new processes and systems.
• Perform other duties and complete additional learning assignments as requested.

Skills

Microsoft Office

Process mapping

Reporting tools

Presentation tools

Data analytics

Education

Bachelor’s or Associate degree in business/operations/finance

Job description

First Internet Bank of Indiana is offering an Operations Internship in Fishers, IN. The role supports various operations areas including account or loan operations, process improvement, and project support, all under a department onboarding plan.

You will learn department workflows, participate in projects, and contribute to improvements while gaining hands‑on experience in a professional banking environment.