Operations Intern: Banking Ops & Projects

FIRST INTERNET BANK; Fishers (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

First Internet Bank-branded merch

Job summary

First Internet Bank of Indiana invites students to join as an Operations Intern in Fishers, IN, for a structured training program across account/loan operations, process improvement, and project support. You’ll assist with project coordination, documentation, data collection, and reporting while learning the department's workflows and business purpose.

You'll work under supervision with defined onboarding goals, gain exposure to banking operations, and collaborate with colleagues to support

Qualifications

• Currently pursuing an associate or bachelor's degree in a related field.
• Interest in banking and business operations.
• Proficiency with Microsoft Office.
• Strong organization and multitasking skills.
• Ability to learn new processes and systems.

Responsibilities

• Learn the responsibilities, workflows, service standards, and business purpose of the assigned department through structured training, observation, and hands-on assignments.
• Assist with operational projects, process implementation, project coordination, documentation, data collection, reporting, and administrative activities appropriate to the assigned area.
• Support the review of procedures and workflows and help identify opportunities to improve efficiency, consistency, service, or controls.
• Organize, maintain, image, or update files, records, project materials, and other business information in accordance with established requirements.
• Conduct research and analysis related to operational trends, customer or employee needs, products, services, vendors, or industry practices, as applicable to the assignment.
• Assist with testing, audits, process mapping, meeting documentation, training materials, presentations, or communications, as assigned.
• Collaborate with colleagues across the Bank and provide responsive, professional support to internal or external customers, partners, tenants, vendors, or visitors, as appropriate.
• Maintain accurate, complete, secure, and confidential information while following Bank policies, procedures, controls, and professional standards.
• Demonstrate initiative, sound judgment, attention to detail, accountability, and a willingness to learn new processes and systems.
• Perform other duties and complete additional learning assignments as requested.

Skills

Microsoft Office

Education

Pursuing degree (associate or bachelor)

Job description

First Internet Bank of Indiana invites students to join as an Operations Intern in Fishers, IN, for a structured training program across account/loan operations, process improvement, and project support. You’ll assist with project coordination, documentation, data collection, and reporting while learning the department's workflows and business purpose.

You'll work under supervision with defined onboarding goals, gain exposure to banking operations, and collaborate with colleagues to support