Behavioral Health Operations Coordinator

University Health KC; Kansas City (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

University Health KC is seeking an Operations Coordinator for Behavioral Health to serve as the single point of contact for administrative operations in the department, coordinating requests from staff, patients and guests. You will collect and maintain data, create reports, graphs and charts for analysis, manage a document library, and support staff with confidential information.

The role requires independence on long-term assignments.

Qualifications

• Associates Degree or equivalent in combination of education and experience.
• Two years office management experience.
• Excellent communication (verbal and written) skills.
• Professional demeanor and excellent customer relations skills in a stressful environment. Ability to handle issues with tact and confidentiality.
• Ability to problem solve and handle patient and staff information with tact and confidentiality
• Excellent organizational skills, attention to detail, ability to prioritize and multi-task.
• Computer proficiency in Microsoft Office Suite with advanced skills in Microsoft Excel and Access.

Responsibilities

• Viewed as the single point of contact in coordination of all activities related to the administrative operations of the department, which includes responding to requests for services and assistance from staff, patients and other guests.
• Collect and maintain data, create reports, graphs and charts for data analysis.
• Maintain a document library as required for information record keeping.
• Maintain databases, websites, and other information resources.
• Provide administrative support to staff as assigned by Management.
• This person is able to work independently on long term assignments.

Skills

Excellent communication

Organizational skills

Attention to detail

Problem solving

Multi-tasking

Confidentiality

Education

Associates degree or equivalent

Bachelor’s degree

Tools

Microsoft Excel

Microsoft Access

Job description

University Health KC is seeking an Operations Coordinator for Behavioral Health to serve as the single point of contact for administrative operations in the department, coordinating requests from staff, patients and guests. You will collect and maintain data, create reports, graphs and charts for analysis, manage a document library, and support staff with confidential information.

The role requires independence on long-term assignments.