Operations & HR Administrator — Flexible Hours & Growth

dhjj; Naperville (IL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Dress for your day

Flexible schedules

Referral bonuses for new hires and new

Job summary

DHJJ is seeking an Operations Administrator to support the firm’s operational excellence year-round, with primary duties on the e-file process during tax season and broader HR/system administration tasks outside tax season. This is a full-time, in-person role based in our Naperville office, with overtime and occasional weekend hours during tax season.

The ideal candidate has strong attention to detail, tech aptitude, and solid communication skills, with experience in administrative or HR roles

Qualifications

• Associate's or Bachelor's degree preferred, or equivalent work experience.
• 2+ years of administrative, operations, HR, or professional services experience preferred.
• Previous experience in a CPA firm, accounting firm, or other professional services environment is a plus.
• Experience with HR systems, learning management systems, or practice management software is beneficial.

Responsibilities

• Manage the firm’s electronic filing (e-file) process for individual, business, and other tax returns.
• Prepare, transmit, monitor, and resolve e-file submissions.
• Track acknowledgements and proactively resolve rejected returns.
• Coordinate with tax professionals to ensure filing deadlines are met.
• Maintain accurate records of filing statuses and outstanding items.
• Communicate with internal staff regarding filing issues and required follow-up.
• Assist with tax season workflow and administrative projects as needed.
• Coordinate employee onboarding and offboarding activities.
• Assist with leave administration and employee documentation.
• Support LMS administration, training tracking, and records.
• Provide systems administration support for firm software platforms.
• Maintain employee records and operational documentation.
• Coordinate office meetings, events, and employee engagement activities.
• Provide general administrative support to HR and Operations teams.

Skills

Attention to detail

Organizational skills

Tech Savvy

Written & verbal communication

Multitasking

Education

Bachelor's degree or equivalent

Tools

BambooHR

AbsorbLMS

CCH Axcess

Microsoft Office

Job description

DHJJ is seeking an Operations Administrator to support the firm’s operational excellence year-round, with primary duties on the e-file process during tax season and broader HR/system administration tasks outside tax season. This is a full-time, in-person role based in our Naperville office, with overtime and occasional weekend hours during tax season.

The ideal candidate has strong attention to detail, tech aptitude, and solid communication skills, with experience in administrative or HR roles