Operations & Guest Experience Supervisor

Slick City; Virginia (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and performance-based bonuses

Health, dental, and vision insurance

Paid time off and holiday pay

Employee discounts including FREE park admission

Team Member Exclusive Parties and Recognition Prizes

Opportunities for career advancement

Job summary

A dynamic indoor slide park in Virginia is seeking an Assistant Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have strong leadership and organizational skills, proven experience in supervisory roles, and a passion for customer service. Responsibilities include managing inventory, training staff, and coordinating events. The role offers competitive pay, health benefits, and opportunities for career advancement.

Qualifications

• High School Diploma; some college preferred.
• Proven experience in a supervisory or managerial role, preferably in entertainment, hospitality, or retail.
• Strong leadership and interpersonal skills with the ability to inspire and manage a diverse team.
• Excellent organizational and multitasking abilities.
• Outstanding customer service skills and passion for creating memorable experiences.

Responsibilities

• Oversee daily operations to ensure smooth and efficient functioning.
• Lead, mentor, and motivate a team of employees.
• Ensure exceptional guest experiences by maintaining high standards.
• Assist with hiring, training, and scheduling staff.
• Monitor and manage inventory levels.
• Assist in budget management and financial reporting.
• Enforce safety protocols and conduct regular safety inspections.
• Plan and execute special events and group bookings.

Skills

Leadership

Organizational skills

Communication

Customer service

Proficient in Microsoft Office Suite

Ability to manage a diverse team

Education

High School Diploma; some college preferred

Tools

Point-of-sale (POS) systems

Job description

A dynamic indoor slide park in Virginia is seeking an Assistant Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have strong leadership and organizational skills, proven experience in supervisory roles, and a passion for customer service. Responsibilities include managing inventory, training staff, and coordinating events. The role offers competitive pay, health benefits, and opportunities for career advancement.