Assistant Manager & Guest Experience Lead

Slick City; Troy (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Performance-based bonuses

Discounts on admissions and food

Opportunities for career advancement

Job summary

A leading indoor action park in Michigan is seeking an Assistant Manager to support daily operations and create a safe and enjoyable experience for guests. This hands-on role involves supervising staff, enforcing standards, and driving service excellence. Candidates should have supervisory experience, strong leadership skills, and a passion for guest service. Opportunities for advancement and flexible scheduling are offered, as well as competitive wages and discounts on services.

Qualifications

• 1–2 years of supervisory or team lead experience, preferably in entertainment or hospitality.
• Strong leadership and interpersonal skills to motivate a diverse team.
• Passion for delivering outstanding guest service.

Responsibilities

• Assist in overseeing daily park operations and guest services.
• Provide training and guidance to team members.
• Ensure compliance with safety and service standards.

Skills

Leadership skills

Guest service

Communication skills

Organizational skills

Problem-solving abilities

Education

High school diploma or equivalent

Some college coursework preferred

Tools

Microsoft Office Suite

Point-of-sale systems

Job description

A leading indoor action park in Michigan is seeking an Assistant Manager to support daily operations and create a safe and enjoyable experience for guests. This hands-on role involves supervising staff, enforcing standards, and driving service excellence. Candidates should have supervisory experience, strong leadership skills, and a passion for guest service. Opportunities for advancement and flexible scheduling are offered, as well as competitive wages and discounts on services.