Operations & Guest Experience Leader - Asst. GM

Salt & Straw; Larkspur (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Paid Time Off

Paid Holidays

Paid Sick Time

Team Discount

Pet Insurance

Flexible Spending Accounts

Job summary

The role offers competitive pay with a quarterly bonus potential, 401(k) match options, and a comprehensive benefits package, including paid time off and insurance options. Must be able to work evenings, weekends, and holidays.

Qualifications

• 2+ years of food service, fast-casual, or hospitality experience.
• 18+ months of progressive leadership experience.
• Led teams of 10+ team members in a high-volume environment.

Responsibilities

• Partner with the GM to achieve operational, cultural, and financial goals.
• Lead shifts, ensuring smooth operations and exceptional guest experiences.
• Plan and execute daily shift schedules, task assignments, and team safety.
• Coach, mentor, and provide feedback to team members and coordinators.
• Support recruiting, onboarding, training, and retention of a high-performing team.

Skills

Leadership experience

Team coaching

Guest experience

Evenings/weekends/holidays

Job description

The role offers competitive pay with a quarterly bonus potential, 401(k) match options, and a comprehensive benefits package, including paid time off and insurance options. Must be able to work evenings, weekends, and holidays.