Operations GM — Contracted Services & Growth Lead

Aramark Correctional Services; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client, often generating $2-15M+ in revenue. You will lead a team across food service, facility support, custodial, and more, focusing on safety, client objectives, and excellent service.

You will build and mentor a strong management team, manage budgets, and ensure regulatory compliance while driving growth and performance across operations.

Qualifications

• Bachelor's degree level education highly preferred in Food Service, Hospitality, Facilities, or Business Management.
• Ability to focus on client and customer services, entrepreneurship and building a strong business is essential.
• Savvy interpersonal skills to communicate with clients, senior management, and support staff.
• Comfortable understanding contractual requirements and identifying opportunities within contract terms.
• Experience in service industry, contract services, or hospitality environment.
• Proven ability to lead through other managers.
• Experience creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Leadership

Budgeting

Contract management

Client relations

Operations management

Financial analysis

Safety standards

Team building

Interpersonal skills

Education

Bachelor's degree in Food Service

Bachelor's degree in Hospitality

Bachelor's degree in Facilities

Job description

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client, often generating $2-15M+ in revenue. You will lead a team across food service, facility support, custodial, and more, focusing on safety, client objectives, and excellent service.

You will build and mentor a strong management team, manage budgets, and ensure regulatory compliance while driving growth and performance across operations.