Operations Generalist: AI-Driven, Data-Powered Growth

Mach9 Robotics Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Equity ownership

Medical, dental, and vision coverage

401k

Unlimited PTO and 8 paid holidays

Daily office lunch and snacks

Unlimited Cursor, ChatGPT, and Claude

Monthly team offsites

Job summary

Mach9 Robotics Inc. is hiring two Business Operations Associates to own key processes, solve new operating problems, and help the company scale.

This is a doer's role in an office-first environment. You will work across finance, sales, customer support, and revenue operations to identify improvements and drive automation at Mach9 speed.

You will report to the Head of Business Operations and Finance, and you will build dashboards and turn solutions into repeatable processes.

Qualifications

• 3+ years of work experience in business operations, consulting, finance, strategy, or another highly analytical environment.
• A bachelor’s degree, ideally in a quantitative field such as statistics, finance, economics, engineering, computer science, mathematics, or another STEM discipline.
• Strong analytical and problem-solving skills using data to drive decisions.
• A strong bias toward action and ownership over outcomes.
• Curiosity about AI and new tools with a drive to automate and improve processes.

Responsibilities

• Run recurring operating processes across areas such as order forms and quote-to-cash, billing, accounts receivable, variable compensation, customer setup, and customer operations.
• Build and maintain reporting, dashboards, OKRs, and analysis to inform decisions.
• Take ambiguous operating problems, determine what is happening, and drive the solution through execution.
• Turn solutions into working processes, including workflows, systems, documentation, and controls.
• Run manual or imperfect processes while identifying opportunities to automate or simplify.
• Provide general project management and problem-solving across the company.

Skills

Analytical thinking

Spreadsheet wizard

Problem solving

Bias toward action

Curiosity about AI

Education

Bachelor’s degree in quantitative field

Job description

Mach9 Robotics Inc. is hiring two Business Operations Associates to own key processes, solve new operating problems, and help the company scale.

This is a doer's role in an office-first environment. You will work across finance, sales, customer support, and revenue operations to identify improvements and drive automation at Mach9 speed.

You will report to the Head of Business Operations and Finance, and you will build dashboards and turn solutions into repeatable processes.