Operations Generalist

Tfhstreetministry; Oregon City, Northern (OR, KY); Hybrid; USD 45,000 - 68,000; Full time

Job summary

Tfhstreetministry is seeking an Operations Generalist to coordinate systems, processes, documentation, and cross‑department needs across the organization. This role emphasizes accuracy, compliance, effective communication, and problem‑solving in day‑to‑day operations.

The ideal candidate is highly organized, analytical, and adaptable, capable of owning tasks, identifying gaps, managing priorities, and supporting operational effectiveness across finance, HR, programs, leadership, and

Qualifications

• Two or more years of experience in operations or related fields.
• Experience coordinating processes and maintaining records.
• Proficiency with Google Workspace and digital productivity tools.
• Strong computer skills with spreadsheets, shared drives, calendars, and document management.

Responsibilities

• Support day-to-day operational functions across departments, including finance, HR, programs, leadership, and administration.
• Coordinate internal processes, documentation, tracking systems, and follow-up to ensure work is completed accurately and on time.
• Assist with employee onboarding, off-boarding, personnel documentation, and related compliance processes.
• Support record-keeping, document review, and compliance tracking, including employment eligibility and other required organizational records.
• Assist with tracking expenses, budgets, grant-related expenditures, and supporting documentation as needed.
• Coordinate travel, conferences, meetings, registrations, schedules, and related logistics.
• Monitor and route incoming calls, messages, and general inquiries to the appropriate staff, program, or department.
• Maintain organized digital files, shared documents, trackers, forms, and operational records.
• Support communication and coordination between departments, vendors, partners, and leadership.
• Identify inefficiencies, missing information, or process concerns and recommend practical solutions.
• Assist with special projects, reporting, research, data tracking, and other operational needs as assigned.
• Maintain confidentiality and professionalism when handling sensitive employee, financial, client, or organizational information.

Skills

Organizational skills

Analytical thinking

Prioritization

Communication

Independent worker

Collaboration

Discretion

Tools

Google Workspace

Job description

The Operations Generalist supports the organization’s day-to-day operations by coordinating systems, processes, documentation, and cross-departmental needs. This position is intended for a highly organized, analytical, and adaptable professional who can support a wide range of operational functions while helping ensure accuracy, compliance, follow-through, and effective communication across the organization.

This is not a traditional administrative assistant role. The Operations Generalist is a flexible problem-solver and “jack of all trades” who can take ownership of assigned tasks, identify process gaps, manage competing priorities, and support the organization’s overall operational effectiveness.

Key Responsibilities

• Support day-to-day operational functions across departments, including finance, human resources, programs, leadership, and administration.
• Coordinate internal processes, documentation, tracking systems, and follow-up to ensure work is completed accurately and on time.
• Assist with employee onboarding, off-boarding, personnel documentation, and related compliance processes.
• Support record-keeping, document review, and compliance tracking, including employment eligibility and other required organizational records.
• Assist with tracking expenses, budgets, grant-related expenditures, and supporting documentation as needed.
• Coordinate travel, conferences, meetings, registrations, schedules, and related logistics.
• Monitor and route incoming calls, messages, and general inquiries to the appropriate staff, program, or department.
• Maintain organized digital files, shared documents, trackers, forms, and operational records.
• Support communication and coordination between departments, vendors, partners, and leadership.
• Identify inefficiencies, missing information, or process concerns and recommend practical solutions.
• Assist with special projects, reporting, research, data tracking, and other operational needs as assigned.
• Maintain confidentiality and professionalism when handling sensitive employee, financial, client, or organizational information.

Required Skills and Abilities

• Strong organizational skills and attention to detail.
• Strong analytical, critical thinking, and problem-solving skills.
• Ability to manage multiple priorities, deadlines, and projects at the same time.
• Ability to work independently, take initiative, and follow tasks through to completion.
• Strong written and verbal communication skills.
• Comfort working with spreadsheets, tracking tools, digital records, and online systems.
• Ability to recognize patterns, identify gaps, and improve processes.
• Professional judgment, discretion, and ability to maintain confidentiality.
• Flexibility and willingness to support a broad range of operational needs.
• Ability to work collaboratively with staff across departments and levels of the organization.

Minimum Qualifications

• Two or more years of experience in operations, administration, human resources support, finance support, compliance, project coordination, nonprofit operations, or a related field.
• Experience coordinating processes, maintaining records, tracking information, and supporting organizational systems.
• Proficiency with Google Workspace or similar digital productivity tools.
• Strong computer skills, including spreadsheets, shared drives, calendars, and document management systems.
• Ability to pass required background checks and comply with organizational policies.

Preferred Qualifications

• Experience in a nonprofit, public sector, social service, or mission-driven organization.
• Experience supporting human resources, finance, compliance, grants, operations, or program administration.
• Familiarity with grant-funded programs, expense tracking, or reimbursement-based funding.
• Experience working in a fast-paced environment with multiple departments or programs.
• Comfort learning new software systems and improving workflows.