Operations & Front Desk Specialist — Flexible Schedule & Benefits

McCarthy & Holthus LLP; San Diego (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Wellness program

Paid time off (PTO)

Remote work options (when available)

Flexible schedules

Job summary

McCarthy & Holthus, LLP in San Diego, CA is seeking an Operational Support Clerk to provide front desk and phone coverage for an inbound call center, manage email/fax boxes, and prepare documents for mailing. You may also assist with data searches and redaction of documents as needed.

The role requires a 100% onsite schedule Monday to Friday, 8:00 AM to 5:00 PM, with competitive pay and a comprehensive benefits package including paid time off and wellness programs.

Qualifications

• Previous experience in a fast-paced office environment.
• Previous inbound call center experience desired.
• High school diploma or equivalent.
• Experience with Microsoft Office Suite (Word, Excel, Outlook).
• Able to type by touch.

Responsibilities

• Answer and direct calls to appropriate staff.
• Distribute voicemail, email and faxes.
• Print and assemble documents for mailing.
• Perform searches for critical data using Westlaw, as needed.
• Redact confidential information on digitized documents using Adobe.
• Update spreadsheets with information from physical documents, as needed.
• May perform other duties to support department goals.
• May occasionally work extended hours based on operational needs.

Skills

Strong written/verbal communication

Multi-tasking

Detail oriented

Organizational skills

Ability to learn quickly

Strong work ethic

Dependable

Team player and independent worker

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

McCarthy & Holthus, LLP in San Diego, CA is seeking an Operational Support Clerk to provide front desk and phone coverage for an inbound call center, manage email/fax boxes, and prepare documents for mailing. You may also assist with data searches and redaction of documents as needed.

The role requires a 100% onsite schedule Monday to Friday, 8:00 AM to 5:00 PM, with competitive pay and a comprehensive benefits package including paid time off and wellness programs.