Operations Excellence Specialist — Scale & Optimize Processes

Skill; Foster City (CA); On-site; USD 130,318,000 - 144,761,000; Full time

Benefits offered by this job

Health, vision & dental plans

Paid sick leave

Retirement plan with company match

Free online training

Job summary

Aquent Talent is seeking a Process Improvement professional to help scale operations as the company shifts from R&D to commercial deployment. The role focuses on accelerating fleet-operations optimization and enhancing customer experiences through cross-functional collaboration.

The successful candidate will document processes, manage improvement projects with operations, product, and engineering teams, and provide bi-weekly status updates.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 3+ years in program management, operational excellence, or process improvement.
• Experience developing operational efficiencies in remote/virtual environments.
• Experience in a product-based operations environment.
• Proven ability to use data and metrics for strategic decisions.
• Excellent written and verbal communication skills.

Responsibilities

• Collaborate cross-functionally to intake, document, and prioritize process improvement requests.
• Drive advancement of critical projects with operations, product, and engineering teams.
• Provide bi-weekly status updates to stakeholders on progress and impact.
• Develop and maintain comprehensive process documentation for the operations org.

Skills

Communication skills

Proactive mindset

Data-driven decision making

Computer literacy

Education

Bachelor's degree in Business Administration / Operations Management

Job description

Aquent Talent is seeking a Process Improvement professional to help scale operations as the company shifts from R&D to commercial deployment. The role focuses on accelerating fleet-operations optimization and enhancing customer experiences through cross-functional collaboration.

The successful candidate will document processes, manage improvement projects with operations, product, and engineering teams, and provide bi-weekly status updates.