Operations Excellence & Growth Lead

Naked Farmer

Miami (FL)

On-site

USD 90,000 - 140,000

Full time

8 days ago

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Benefits offered by this job

Free Naked Farmer meals

Job summary

Naked Farmer seeks a Manager of Operations Excellence and Growth to drive operational consistency and support restaurant performance. You will translate standards into practical tools, training programs, and processes that help teams operate efficiently and consistently.

This role collaborates with Operations, Culinary, People, and Finance across new openings and ongoing enhancements. You will lead NRO training, SOP development, and scalable development initiatives, ensuring brand standards and

Qualifications

5+ years of restaurant or hospitality operations, training, or field leadership experience.
Experience supporting restaurant openings, field training, operational initiatives, or multi-unit restaurant operations.
Strong understanding of restaurant operations, food quality, service standards, and guest experience.
Experience developing and maintaining SOPs, training materials, checklists, and operational tools.
Proven ability to organize projects, manage timelines, and execute initiatives across multiple locations.
Strong communication, problem-solving, and organizational skills.

Responsibilities

New Restaurant Openings (NROs): plan, train, and coordinate readiness for openings across markets.
Develop onboarding materials, training guides, and operational learning resources.
Execute scalable training programs for hourly team members and leaders.
Maintain SOPs, playbooks, checklists, and operational tools.
Travel to restaurants to support training, openings, and continuous improvement.