Operations Excellence & Growth Lead — NROs & Training

Naked Farmer Careers; Miami, Tampa (FL, FL); Híbrido; USD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Naked Farmer meals

Descripción de la vacante

Naked Farmer is seeking a Manager of Operations Excellence and Growth to elevate restaurant readiness and training across our growing footprint. You will translate standards into practical tools, playbooks, and scalable programs that empower field teams to operate with quality and consistency.

Collaborating with Operations, Culinary, People, and Finance, you will lead initiatives for new openings, SOPs, and cross-functional rollout while maintaining Naked Farmer’s culture and guest experience.

Formación

• 5+ years of restaurant or hospitality operations, training, or field leadership experience.
• Experience supporting restaurant openings, field training, operational initiatives, or multi-unit restaurant operations.
• Strong understanding of restaurant operations, food quality, service standards, and guest experience.
• Experience developing and maintaining SOPs, training materials, checklists, and operational tools.
• Proven ability to organize projects, manage timelines, and execute initiatives across multiple locations.
• Strong communication, problem-solving, and organizational skills.
• Ability to work cross-functionally with Operations, Culinary, People, Finance, and other support center teams.
• Comfortable working in a fast-paced, growing restaurant organization.
• Ability to travel approximately 50–70%, with additional travel as needed to support new restaurant openings and field priorities.

Responsabilidades

• Support the planning and execution of operational readiness and training for all new restaurant openings.
• Coordinate NRO training agendas, schedules, and execution timelines in partnership with Operations and cross-functional teams.
• Organize and support NRO training teams, deployment plans, and on-site training activities.
• Partner with Operations, Culinary, People, and Finance to ensure restaurants are prepared for opening.
• Maintain and improve NRO playbooks, checklists, training materials, and operational tools.
• Support pre-opening preparation, opening week execution, and post-opening stabilization.
• Track opening readiness, identify gaps, and communicate opportunities for improvement to leadership.
• Support consistent opening standards across markets as the company expands.

Conocimientos

Restaurant operations

Training & development

Project management

Cross-functional collaboration

Descripción del empleo

Naked Farmer is seeking a Manager of Operations Excellence and Growth to elevate restaurant readiness and training across our growing footprint. You will translate standards into practical tools, playbooks, and scalable programs that empower field teams to operate with quality and consistency.

Collaborating with Operations, Culinary, People, and Finance, you will lead initiatives for new openings, SOPs, and cross-functional rollout while maintaining Naked Farmer’s culture and guest experience.