Operations & Events Associate

Valid8 Financial, Inc.; Washington (District of Columbia); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

75% company-paid health benefits

401(k) matching

Paid time off

Job summary

Airlink, a Washington, DC-based nonprofit humanitarian logistics organization, connects airlines with vetted nonprofits to deliver disaster responders and supplies worldwide.

The Operations & Events Associate reports to the Director of Operations and supports day-to-day operations and events, coordinating with staff, consultants, vendors, and external partners. Occasional extended hours, weekends, and holidays may be required, with relocation to the Washington, DC area strongly preferred.

Qualifications

• Bachelor's degree or relevant work experience.
• High School diploma.
• Minimum 2 years of operations experience, preferably in nonprofit organizations.
• Knowledge of nonprofit operations, administration, and compliance practices.
• Excellent project management, organizational, and prioritization skills with attention to detail.
• Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong interpersonal and communication skills with cross-team collaboration.
• Proficiency with office productivity and operational systems including Microsoft 365, SharePoint, and Salesforce.
• Service-oriented mindset with proactive, collaborative approach to supporting teams and new initiatives.

Responsibilities

• Support day-to-day organizational operations and administrative functions
• Monitor office phone and email inbox; direct correspondence to staff
• Coordinate office operations, supplies, equipment, and facilities needs
• Maintain organizational records and document management processes
• Assist with vendor coordination, procurement, and invoice/payment tracking
• Help Director of Operations maintain policies, procedures, and workflows
• Track subscriptions, contracts, and renewals
• Support data entry, reporting, and compliance activities
• Assist with onboarding logistics and staff operational support
• Coordinate logistics for hosted events and trainings
• Manage guest invitations, registration, and attendee tracking
• Assist with venue, caterer, AV vendor, and partner management
• Process invoices and support expense reconciliation
• Provide onsite event setup and guest registration
• Serve as a point of contact for internal and external inquiries
• Support cross-functional coordination among staff, consultants, and partners
• Assist with scheduling, meeting coordination, and post-meeting follow-ups
• Provide ad hoc travel booking support to executives and programs teams

Skills

Operations experience

Nonprofit experience

Project management

Communication skills

Team collaboration

Education

Bachelor's degree

High School diploma

Tools

Microsoft 365

SharePoint

Salesforce

Job description

Airlink is a Washington, DC-based nonprofit humanitarian logistics organization that connects airlines with vetted nonprofits to deliver disaster responders and supplies to communities in crisis worldwide. Airlink and its airline partners have transported over 15,000 passengers and 8,100 tons of cargo in support of a broad range of humanitarian initiatives that have provided aid to more than 75 million people. Airlink has saved our NGO partners more than $57,000,000 in transport costs.

Position Summary:

Reporting to theDirector of Operations, theOperations & Events Associatesupports Airlink's day-to-day administrative, operational, and event management functions to ensure efficient and effective business operations.Working closely with the Director and VP of Finance & Operations, this position provides cross-functional operational support and serves asa central pointof coordination for staff, consultants, vendors, and external partners.

Due to the nature of Airlink's mission in support of disaster response, there will occasionally be an expectation to work extended hours or on weekends and holidays, with limited advance notice.

Primary Responsibilities:

Operations & Office Management

• Support day-to-day organizational operations and administrative functions
• Monitor the office phone and e-mail inbox, directing correspondence to relevant staff
• Coordinate office operations, supplies, equipment, and facilitiesneeds
• Maintain organizational systems, records, and document management processes
• Assistwith vendor coordination, procurement, and invoice/payment tracking
• HelptheDirectorof Operationsmaintainoperational policies, procedures, and workflows
• Track organizational subscriptions, contracts, and renewals
• Support data entry, reporting, and administrative compliance activities
• Assistwith onboardinglogisticsand staff operational support

Event Planning

• SupportlogisticsforAirlink hosted events, includingted events, includingteam retreat, board meeting(s), holiday reception,regionallogisticstrainings,regionallogisticstrainings,and Global Partner Forum, including:
• Manage guest invitations,registration, guest communication, and attendee tracking
• SupporttheDirectorofOperationswith venue, caterer, audiovisualvendor, and event partnermanagement
• Processinvoices, andsupportexpense reconciliation
• Provide onsite event setupsupport and manage guestregistration

Communications & Coordination

• Serve as a point of contact for internal and external operational inquiries
• Support cross-functional coordination among staff, consultants, and partners
• Support scheduling,meeting coordination, post-meeting due outsfor finance & operations team, relevant board committees,and all-staff meetings
• Provide ad hoc travel booking support to the Executive Affairs and Humanitarian Programs Associates

Qualifications & Experience:

• Bachelor's degree or relevant work experience andHighSchool diploma.
• Minimum2years of operations experience, preferablyin nonprofit organizations

Knowledge of nonprofit operations, administration, and compliance practices

Excellent project management, organizational, and prioritization skills, with strong attention to detail

Proven ability to manage multiple priorities and deadlines in a fast-paced environment

Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and stakeholders

Proficiencywith office productivity and operational systems, including Microsoft 365, SharePoint, and Salesforce preferred

Service-oriented mindset with a proactive, collaborative approach and enthusiasm for supporting teams and new initiatives

Location:

Airlink is headquartered in downtown Washington, D.C. andoperatesa hybrid work schedule with the team in-office three days a week. Given the collaborative nature of this position, we are only considering candidates who are in or willing torelocateto the Washington, D.C. area.

Compensation & Benefits:

The salary range for this position is$55,000 to $70,000. Additionally, Airlink provides a comprehensive benefits package including, but not limited to:

• 75% company-paid health benefits, including dental and vision for employees
• Competitive 401(k) matching
• Three weeks of paid vacation per year, sick leave, and paid parental leave
• Company-paid life, short-and-long-term disability insurance
• EAP Program

EEO Statement:

Airlink is an equal opportunity employer.The organization provides equal employment opportunities to qualified persons without regard to race, sex, religion, national origin, disability, age, marital status, pregnancy, sexual orientation, veteran status, genetic information or make-up, or any other protected category enumerated by applicable local ordinance, state law, or federal law.