Operations & ERP Coordinator

Socket.dev; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Premier Power Maintenance is seeking an Operations Specialist to support execution, coordination and continuous improvement of operational, project management, and administrative processes. The role acts as a liaison among operations, finance, HR, project management, and customers to ensure efficient service delivery and accurate reporting.

Responsibilities include coordinating vendor and customer data in the ERP system, managing POs/SOs, and providing cross-functional administrative support

Qualifications

• Must be organized and have excellent attention to detail.
• Ability to work independently while utilizing excellent judgement.
• Ability to multitask, prioritize and work well under pressure to meet goals and deadlines
• Read, analyze, and interpret documents
• Must have a solution based mentality to resolve a variety of problems
• Must be able to see jobs through to the end.
• Must have intermediate level computer skills including Microsoft Office Suite, email, internet, etc.

Responsibilities

• Assist managers and sales teams in daily operations and business activity management.
• Serve as liaison between project management, regional teams, and leadership to ensure effective service delivery.
• Monitor business operations and report on performance to meet customer expectations and company objectives.
• Maintain accurate and organized operational documentation and procedures.
• Assist in managing customer expectations, deliverables, and internal/external communications.
• Assist with Purchase Order and Sales Order creation within ERP.
• Review, organize, and classify vendor invoices for proper processing.
• Liaise between regional teams and Corporate Finance for accounts payable and accounts receivable matters.
• Assist with credit card reconciliations and expense tracking.
• Assist in resolving per diem payment discrepancies.
• Monitor operational metrics and assist leadership with performance analysis.
• Provide direct administrative support to management and operations teams.
• Assist with receiving, reviewing, and completing routine paperwork.
• Provide administrative assistance to additional regions and team members as needed.
• Ensure compliance with inter-company standards, policies, and procedures.
• Coordinate vendor PO receipt entry into ERP system for payment processing.
• Onboard new vendors and customers into ERP system.
• Add customers, companies, and vendors as required.
• Respond to ERP functionality questions, provide user guidance and training, and submit improvement requests.
• Notify appropriate parties of ERP system errors or processing issues.
• Generate ad hoc reports from ERP as requested.

Skills

Attention to detail

Organized

Independent worker

Multitasking

Read & interpret

Problem solving

End-to-end ownership

MS Office

Education

High School Diploma or GED

Job description

Premier Power Maintenance is seeking an Operations Specialist to support execution, coordination and continuous improvement of operational, project management, and administrative processes. The role acts as a liaison among operations, finance, HR, project management, and customers to ensure efficient service delivery and accurate reporting.

Responsibilities include coordinating vendor and customer data in the ERP system, managing POs/SOs, and providing cross-functional administrative support