Operations & Enrollment Program Specialist, Adult Education & Literacy

Collin College; Frisco (TX); On-site; USD 40,000 - 49,000; Full time

Job summary

Collin College in Frisco, TX is seeking an administrative assistant to support Adult Education and Literacy operations, enrollment events, and partner-site delivery. You will maintain schedules, prepare documents, and assist with purchasing procedures while following college policies.

The role emphasizes organization, communication, and careful record-keeping. Candidates should have an associate degree and at least two years of related experience, with a commitment to confidentiality and

Qualifications

• Associate degree and two years of related experience.
• Experience supporting enrollment events and scheduling.
• Knowledge of purchasing/procurement processes and confidentiality.

Responsibilities

• Provide administrative support to AEL leadership and functions, including scheduling, meetings, agendas, and correspondence.
• Maintain organized calendars, files, rosters, and project trackers.
• Provide logistical support for orientations, testing, classes, outreach, and partner events.
• Prepare and track purchasing, travel, invoices, and vendor documentation following college processes.
• Onboard staff and collect required documentation under supervisor and HR direction.
• Compile routine program information and prepare basic reports and presentation materials.

Skills

Administrative support

Scheduling

Customer service

Education

Associate degree

Tools

Microsoft Office

Excel

Job description

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary:

Provide administrative and logistical support for Adult Education and Literacy (AEL) operations, enrollment events and partner-site delivery. Maintain schedules, launch checklists, records and routine purchasing documentation; follow established procedures and refer substantive enrollment and spending decisions to authorized staff.

Required Qualifications

Essential Duties and Responsibilities

• Provide administrative support to assigned AEL leadership or functional areas, including scheduling, meetings, agendas, correspondence, presentations, document preparation and follow-up.
• Maintain organized calendars, files, forms, templates, rosters, shared resources, action logs, project trackers and other administrative documentation.
• Provide logistical support for orientations, testing, classes, professional development, outreach, partner events, meetings, facilities needs and special initiatives.
• Prepare and track purchasing, procurement, invoice, travel, vendor and related documentation through established College processes without approving expenditures.
• Support staff onboarding administration, scheduling, collection of required documentation and routine communications under supervisor and HR direction.
• Compile routine program information and prepare basic spreadsheets, summaries, presentation materials, reports and supporting documentation from approved source information.
• Organize monitoring, grant, partnership and review documentation supplied by responsible staff; maintain accurate versions and secure records.
• Provide general information, customer-service, phone/front-desk and referral support to students, faculty, staff and partners; route substantive questions and decisions appropriately.
• Provide flexible surge support during peak enrollment, reporting, monitoring, orientation, event and project periods according to established priorities.
• Protect confidential information, follow College and grant procedures, record all hours worked and obtain authorization for work beyond the assigned schedule.

Supplemental Functions

• Perform other duties as assigned.
• Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.

Knowledge, Skills, and Abilities

• Knowledge of administrative office practices, records management, customer service, scheduling, basic purchasing/travel documentation and confidentiality.
• Skills in organization, written communication, spreadsheets, document preparation, customer service, scheduling and project tracking.
• Ability to manage competing deadlines, support multiple stakeholders, maintain accurate records and work within established authority.

Physical Demands, Working Conditions and Physical Effort

Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Not applicableRelatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.

Requirements

Associate degree from an accredited institution and two (2) years of related experience OR equivalent combination of education and experience.

Preferred

Administrative, program-support, student-services, higher-education, or workforce experience.

Equivalency Language

An additional two (2) years of directly related work experience may be substituted for the education requirement.

**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.

Required & Preferred Qualifications (if applicable):

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non‑exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***

Compensation Type

Employment Type

Full time

Hiring Minimum

$40,310.00

Hiring Maximum

$49,157.00

Compensation is determined based on experience.

**Application submission deadline is 12am of the date listed.**

10/22/2026

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.