Operations Engineer

Oscar Health; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Oscar Health, Inc. in New York, NY, seeks an Operations Engineer I to build, test, and implement data and technical solutions that drive efficiency and scale across Oscar's infrastructure and core insurance functions.

You will own the development-to-production lifecycle for well-defined tasks, collaborate on design, and respond to regulatory or strategic needs with automation and data quality improvements. This role includes an on-call rotation to support production issues.

Qualifications

• 3+ years of experience in a technical role (QA analyst, PM, operations analyst, financial engineering, or industrial engineering).
• 1+ years of SQL experience.
• 1+ years of experience in Python or similar programming languages (Java, C#, etc.).

Responsibilities

• Builds, tests, and implements data and technical solutions to enable efficiency and scale.
• Own the development-to-production lifecycle of well-defined tasks.
• Consult and collaborate on technical design and scoping for scalable processes.
• Develop technical solutions in response to business requirements.
• Investigate and resolve issues to provide insights for future tech-enabled solutions.
• Partner with departments to operationalize next generation health insurance operations.
• Support urgent needs through an on-call rotation and production issue resolution.
• Comply with applicable laws and regulations.

Skills

SQL

Python

Data analysis

Java/C#

Education

Bachelor's degree in a technical field

Job description

• The Operations Engineer I role builds, tests, and implements data and technical solutions, focusing on creating efficiency and scale through technology and automation of Oscar's infrastructure and underlying logic for core insurance functions
• You will report to the Manager, Operations Engineering
• Own the development-to-production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar's regulatory or strategic needs
• Consult and collaborate on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities
• Develop technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new or improved tooling, and data quality and integrity needs
• Catch, respond to, and resolve issues, errors, and escalations through investigation to produce insights for short-, medium-, and long-term technology-enabled solutions
• Partner closely with other departments to structure and operationalize the next generation of health insurance operations
• Support urgent operational needs through an on-call rotation; identify and drive resolution of production issues
• Comply with all applicable laws and regulations
• Perform other duties as assigned

Experience working in dynamic environments, including but not limited to start-up experienceAn academic and/or professional background in coding, math, statistics, or data science3+ years of experience in a technical role (QA analyst, PM, operations analyst, financial engineering, or industrial engineering)1+ years of SQL experienceA technical bachelor's degree or 4 years of commensurate experience1+ years of experience in Python or similar programming languages (Java, C#, etc.)