Operations Engineer I

Oscar Health; New York (NY); Hybrid; USD 107,000 - 140,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonus

Medical/dental/vision benefits

Job summary

Oscar Health, Inc. is hiring an Operations Engineer to join the Eligibility & Billing team in New York City. This role builds, tests, and implements data and technical solutions to create efficiency and scale through automation of Oscar’s infrastructure and core insurance functions.

You will report to the Manager, Operations Engineering and work in a hybrid office with 3 in-office days per week. The base pay ranges from $106,812 to $140,191 per year, with benefits and annual performance bonuses.

Qualifications

• A technical bachelor’s degree or 4 years commensurate experience.
• 3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering).
• 1+ years of SQL experience; 1+ years of Python or similar languages (Java, C#, etc.).

Responsibilities

• Owns the development to production lifecycle of tasks to enable operational efficiencies and scale.
• Collaborates on technical design and scoping for complex, scalable processes.
• Develops technical solutions for product/market expansions, automated workflows, and data quality needs.
• Investigates and resolves production issues to provide insights and long-term solutions.
• Partners with other departments to operationalize next-gen health insurance operations.
• Supports on-call rotation to address urgent needs and production issues.
• Ensures compliance with applicable laws and regulations.
• Other duties as assigned.

Skills

SQL

Python

Technical background

Start-up experience

Education

Bachelor’s degree in a technical field

Job description

About the role:

Hi, we’re Oscar. We’re hiring a Operations Engineer to join our Eligibility & Billing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves - one that behaves like a doctor in the family.

The Operations Engineer I role builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar’s infrastructure and underlying logic for core insurance functions.

You will report into the Manager, Operations Engineering.

Work Location:

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $106,812 - $140,191 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Owns the development to production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar’s regulatory or strategic needs
• Consults and cross collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities
• Develops technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new/improved tooling, and data quality/integrity needs
• Catches, responds to, and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions
• Partners closely with other departments to structure and operationalize the next generation of health insurance operations
• Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• A technical bachelor’s degree or 4 years commensurate experience
• 3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering)
• 1+ years of SQL experience
• 1+ years of experience in Python or similar Programming languages (Java, C#, etc.)
• An academic and/or professional background in coding, math, statistics, or data science
• Experience working in dynamic environments, including but not limited to start-up experience

This is an authentic Oscar Health job opportunity.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI):

Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([e-mail]) to make the need for an accommodation known.

California Residents:

For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy .

Oscar Health is authorized to do business in many, but not all, states. If you are not located in or willing to relocate to a state where Oscar is registered, you will not be eligible for employment. The approved states for this role are listed in the job posting.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Oscar Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.