Provider Data Operations Supervisor

Oscar Health; Austin (TX); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Remote work

Unlimited vacation

Annual bonuses

Job summary

Oscar Health, Inc. is hiring a Supervisor for Provider Data Operations to coach and develop a team, manage reporting, and drive continuous improvement. The role reports to the Manager, Provider Data Operations and requires collaboration across internal and external stakeholders.

The position is fully remote nationwide, with travel for team meetings and events. Benefits include unlimited vacation, annual performance bonuses, and comprehensive health plans.

Qualifications

• 3+ years of direct people management experience.
• ~2+ years of operations role supporting production teams.
• ~1+ year experience using data to drive decision making and continuous improvement.

Responsibilities

• Evaluate departmental performance by creating and interpreting data and metrics.
• Collaborate with internal/external stakeholders to plan change management and risk mitigation.
• Hire and manage team performance, growth, and HR tasks.
• Ensure compliance with applicable laws and regulations.

Skills

People management

Data analytics

Process improvement

Lean Six Sigma

Operational excellence

Excel/Google Sheets

JIRA

SQL

Education

Bachelor's Degree

Tools

JIRA

SQL

Excel

Google Sheets

Job description

We're hiring a Supervisor to join our Provider Data Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.The Provider Data Operations Supervisor coaches, develops, motivates a team of colleagues to support a best-in-class lean operation. They are also responsible for managing team reporting, identifying areas of improvement, as well as ensuring team output is meeting expectations.You will report into the Manager, Provider Data Operations.

Work Location: This position is fully remote and open to candidates residing in the U.Daily work is completed from your home office, with occasional travel required for team meetings and company events. #LI-Remote

You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategiesCollaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiativesConduct root-cause analysis on systemic issues and construct action plans to addressHire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasksCompliance with all applicable laws and regulations

3+ years of direct people management experience~2+ years of experience in an operations role supporting production teams~1+ year experience using data to drive decision making and continuous improvement~3+ of Provider data experience with health insurance company~ Strong proficiency navigating Excel/Google Sheets, JIRA, and/or SQL

Bonus points:

Experience using analytics tools and reporting (Tableau, Looker, Periscope, etc.) to read, interpret and action upon dataExperience supporting process improvement initiatives cross-functionallyBachelor's DegreeOperational Excellence Certification (Lean Six Sigma or similar)Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ( Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.