Operations Engineer I

Oscar Health; New York (NY); Hybrid; USD 107,000 - 140,000; Full time

Benefits offered by this job

Unlimited vacation

Medical, dental, and vision benefits

11 paid holidays and paid time off

Job summary

Oscar Health is hiring an Operations Engineer I to join the Eligibility & Billing team in New York City. The role focuses on building, testing, and automating data and infrastructure to scale core insurance operations.

You will report to the Manager, Operations Engineering and work a hybrid schedule with 3 in-office days weekly ( Thursdays required). Competitive base pay plus benefits and annual bonuses.

Qualifications

• A technical bachelor’s degree or 4 years commensurate experience.
• 3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering).
• 1+ years of SQL experience.
• 1+ years of Python or similar programming languages (Java, C#, etc.).

Responsibilities

• Owns the development to production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar’s regulatory or strategic needs.
• Consults and cross collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities.
• Develops technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new/improved tooling, and data quality/integrity needs.
• Catches, responds to, and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions.
• Partners closely with other departments to structure and operationalize the next generation of health insurance operations.
• Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues.
• Compliance with all applicable laws and regulations.
• Other duties as assigned

Skills

SQL

Python

Education

Technical bachelor’s degree or 4 years commensurate experience

Tools

SQL

Python

Job description

Hi, we're Oscar. We're hiring a Operations Engineer to join our Eligibility & Billing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About The Role

The Operations Engineer I role builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar’s infrastructure and underlying logic for core insurance functions.

You will report into the Manager, Operations Engineering.

Work Location

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency

The base pay for this role is: $106,812 - $140,191 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Owns the development to production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar’s regulatory or strategic needs


• Consults and cross collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities


• Develops technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new/improved tooling, and data quality/integrity needs


• Catches, responds to, and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions


• Partners closely with other departments to structure and operationalize the next generation of health insurance operations


• Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues


• Compliance with all applicable laws and regulations


• Other duties as assigned

Requirements

• A technical bachelor’s degree or 4 years commensurate experience


• 3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering)


• 1+ years of SQL experience


• 1+ years of experience in Python or similar Programming languages (Java, C#, etc.)

Bonus Points

• An academic and/or professional background in coding, math, statistics, or data science


• Experience working in dynamic environments, including but not limited to start-up experience

This is an authentic Oscar Health job opportunity.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI)

Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([e-mail]) to make the need for an accommodation known.

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