Operations & Documentation Coordinator

hyperiongrp; Miami (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Flexible paid time off

Life and disability insurance

Job summary

Howden seeks an Operations Administrator to manage end-to-end mail intake and document processing in Miami, FL. The role includes scanning, validation, and coordination with account teams to ensure accurate deposits and proper filing in Applied Epic.

The position emphasizes attention to detail, strict adherence to processes, and the ability to handle multiple tasks in a fast-paced, on-site environment. A structured, confidential approach to data is essential.

Qualifications

• Strong attention to detail with the ability to process data accurately.
• Ability to follow established processes and work in a structured environment.
• Clear written and verbal communication skills.
• Organized and able to manage multiple tasks and meet deadlines.
• Confidential handling of client and financial information with discretion.

Responsibilities

• Handle end-to-end mail intake and processing, including sorting and scanning of documents.
• Upload and attach documents to the correct accounts in Applied Epic with accurate indexing.
• Coordinate with Account Managers, Brokers, and Client Service teams to route items and resolve discrepancies.
• Identify opportunities to improve mail handling and document workflows; support digital-first initiatives.

Skills

Attention to detail

Data entry

Documentation

Communication

Team collaboration

Adaptability

Job description

Howden seeks an Operations Administrator to manage end-to-end mail intake and document processing in Miami, FL. The role includes scanning, validation, and coordination with account teams to ensure accurate deposits and proper filing in Applied Epic.

The position emphasizes attention to detail, strict adherence to processes, and the ability to handle multiple tasks in a fast-paced, on-site environment. A structured, confidential approach to data is essential.