Miami Operations & Mail Admin (Contract)

DUAL North America, Inc.; Miami (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Flexible Paid Time Off

Job summary

Howden in Miami, FL is seeking an Operations Administrator to manage end-to-end intake, processing, and management of incoming mail and documents on-site. Responsibilities include receipt, review, sorting, scanning, validation, and deposits, with coordination for checks and deposits.

You will upload documents to Applied Epic, index with naming conventions, and ensure records compliance. The role requires collaboration with Account Managers, Brokers, and Client Service teams and participation in

Qualifications

• Strong attention to detail with the ability to process data accurately.
• Ability to follow established processes and work effectively in a structured environment.
• Clear written and verbal communication skills.

Responsibilities

• Receive, open, and sort incoming mail and documents.
• Upload and attach documents to the appropriate account in Applied Epic.
• Coordinate with Account Managers, Brokers, and Client Service teams to route or escalate items.
• Identify opportunities to improve mail handling and document workflows.

Skills

Attention to detail

Organizational skills

Team collaboration

Communication

Tools

Applied Epic

Job description

Howden in Miami, FL is seeking an Operations Administrator to manage end-to-end intake, processing, and management of incoming mail and documents on-site. Responsibilities include receipt, review, sorting, scanning, validation, and deposits, with coordination for checks and deposits.

You will upload documents to Applied Epic, index with naming conventions, and ensure records compliance. The role requires collaboration with Account Managers, Brokers, and Client Service teams and participation in