Operations / Dispatcher $20/hour

NHBLACKLABS DELIVERY LLC; Hooksett (NH); On-site; USD 25,000 - 36,000; Full time

Job summary

NHBLACKLABS DELIVERY LLC seeks a disciplined Operations/Dispatcher to manage 30–35 daily routes and support drivers in the field. The role demands structure, focus, and strict adherence to procedures.

You will handle real-time driver needs and maintain precise communication and documentation, escalating issues when needed to keep the operation flowing smoothly. The position requires computer literacy, high discipline, and excellent communication, with Sunday–Wednesday 11-hour shifts.

Qualifications

• Must be comfortable using multiple systems and following checklists.
• Highly disciplined and process-oriented.
• Ability to stay calm and organized under pressure.
• Strong communication skills required for real-time driver support.

Responsibilities

• Dispatch and support 30–35 routes daily.
• Respond to driver needs in real time while in the field.
• Follow prescribed checklists and standard operating procedures.
• Maintain accurate communication and documentation.
• Escalate issues appropriately to keep operations flowing.

Skills

Computer literacy

Discipline

Process orientation

Calm under pressure

Strong communication

Job description

Role OverviewWe need a disciplined, computer-literate Operations/Dispatcher who can manage 30–35 delivery routes per day and support drivers in the field. This is a high-accountability role that requires structure, focus, and the ability to follow clear processes.Key ResponsibilitiesManage daily dispatch and route support for 30–35 routesRespond to driver needs in real time while they are in the fieldFollow prescribed checklists and standard operating proceduresMaintain accurate communication and documentationEscalate issues appropriately and keep operations flowingThis is a core operations role with clear expectations and direct impact on daily performance.RequirementsComputer literate and comfortable with multiple systemsHighly disciplined and process-orientedAbility to stay calm and organized under pressureStrong communication skillsAvailable Sunday–Wednesday for 11-hour shifts