Full-Time Operations/Dispatcher

NHBlacklabs Delivery; Martin (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Job summary

NHBlacklabs Delivery in Hooksett, NH is seeking a disciplined Operations/Dispatcher to manage 30–35 delivery routes daily and support drivers in the field. This in-person, high-accountability role requires structure, focus, and the ability to follow clear processes.

You will use multiple systems, stay calm under pressure, and communicate clearly with drivers and colleagues. The schedule is Sunday–Wednesday, 11-hour shifts, with health insurance as a provided benefit.

Qualifications

• Experience managing multiple routes or shipments daily.
• Comfortable using several computer systems and software.
• Excellent verbal and written communication.
• Able to stay organized and focused in a fast-paced environment.

Responsibilities

• Manage daily dispatch and route support for 30–35 routes.
• Respond to driver needs in real time while they are in the field.
• Follow prescribed checklists and standard operating procedures.
• Maintain accurate communication and documentation.
• Escalate issues appropriately and keep operations flowing.

Skills

Route dispatching

Multi-system proficiency

Strong communication

Calm under pressure

Organizational skills

Job description

Job Overview

Location:Hooksett, NH
Schedule:Sunday–Wednesday, 11-hour shifts (1-hour break included)
Reports to:COO

Role Overview

We need a disciplined, computer-literate Operations/Dispatcher who can manage 30–35 delivery routes per day and support drivers in the field. This is a high-accountability role that requires structure, focus, and the ability to follow clear processes.

Key Responsibilities

• Manage daily dispatch and route support for 30–35 routes
• Respond to driver needs in real time while they are in the field
• Follow prescribed checklists and standard operating procedures
• Maintain accurate communication and documentation
• Escalate issues appropriately and keep operations flowing

Requirements

• Computer literate and comfortable with multiple systems
• Highly disciplined and process-oriented
• Ability to stay calm and organized under pressure
• Strong communication skills
• Available Sunday–Wednesday for 11-hour shifts

This is a core operations role with clear expectations and direct impact on daily performance.

Benefits

• Health insurance

Work Location: In person