Operations & Dispatch Admin Specialist

Paycom - ATS; Hampton (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

The Office Administrator position supports the locating department with daily data entry, work order processing, and dispatching locate tickets to field technicians. It requires precise record-keeping and strong communication with field personnel and internal teams to ensure timely completion of locate requests.

Ideal candidates have at least 2 years in an administrative role, proficiency with Microsoft Office, and the ability to work independently in a fast-paced environment while maintaining

Qualifications

• High school diploma or equivalent; an associate's degree in business administration or related field preferred.
• 2+ years of admin/office support experience with data entry and scheduling.

Responsibilities

• Provide administrative and operational support to locating department.
• Enter and update locate requests and work orders in company systems.
• Dispatch locate work to field technicians based on workload and priority.
• Monitor dispatched work and follow up on delays.
• Maintain accurate records and documentation; protect confidential information.

Skills

Data entry

Multitasking

Communication

Organizational skills

Attention to detail

Independent work

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office Suite

Dispatch systems

Job description

The Office Administrator position supports the locating department with daily data entry, work order processing, and dispatching locate tickets to field technicians. It requires precise record-keeping and strong communication with field personnel and internal teams to ensure timely completion of locate requests.

Ideal candidates have at least 2 years in an administrative role, proficiency with Microsoft Office, and the ability to work independently in a fast-paced environment while maintaining