Facilities Operations Leader: Team Builder & Growth Driver

City-Wide-Facility-Solutions; Toledo (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based bonus opportunities

Paid time off

Professional development andLeadership

Collaborative team environment

Job summary

City Wide Facility Solutions is seeking a Director of Operations to guide Northwest Ohio facilities operations, develop the team, and deliver exceptional client service. The role focuses on leading Facility Service Managers, managing contractor relationships, and driving growth across multiple commercial sites.

A hands-on leader with strong problem-solving and communication skills will excel in this role. The position emphasizes field leadership, accountability, and a culture of continuous

Qualifications

• Proven experience leading facilities operations.
• Strong leadership and coaching abilities.
• Excellent communication and relationship-building skills.
• Willingness to travel locally within service area.

Responsibilities

• Lead and mentor Facility Service Managers to reach their potential.
• Ensure high-quality facility maintenance services for clients.
• Develop and maintain service partner network and contractor accountability.
• Monitor KPIs like client retention, profitability, and service quality.
• Partner with sales/leadership to launch new client projects and drive growth.

Skills

Leadership

People development

Facilities management

Job description

City Wide Facility Solutions is seeking a Director of Operations to guide Northwest Ohio facilities operations, develop the team, and deliver exceptional client service. The role focuses on leading Facility Service Managers, managing contractor relationships, and driving growth across multiple commercial sites.

A hands-on leader with strong problem-solving and communication skills will excel in this role. The position emphasizes field leadership, accountability, and a culture of continuous