Operations Director - Education & Facilities Services

SSC Services For Education; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

SSC Services for Education is seeking an Operations Director to lead the UT Southwestern Dallas support services team. You will coordinate frontline associates and serve as a liaison between administration and unit departments to deliver high-level service.

The role requires coordinating schedules, hiring and onboarding, staff development, inspections, goal tracking, and cross-department communication while overseeing external service partners and waste/document programs.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Staff supervision

Operations management

Customer service

Facilities maintenance

MS Office

Tools

MS Office suite

Job description

SSC Services for Education is seeking an Operations Director to lead the UT Southwestern Dallas support services team. You will coordinate frontline associates and serve as a liaison between administration and unit departments to deliver high-level service.

The role requires coordinating schedules, hiring and onboarding, staff development, inspections, goal tracking, and cross-department communication while overseeing external service partners and waste/document programs.