Operations Director

CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita; Florida; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Vision insurance

Job summary

Arts Bonita seeks an experienced Operations Director to strengthen systems, facilities, and daily operations across two campuses. Reporting to the President & CEO, you will lead staff, implement policies and operational systems to improve efficiency and accountability.

The role focuses on developing and implementing policies, procedures, and budgets, while coordinating resources with Finance and IT. This is a senior nonprofit leadership opportunity in a growing arts organization.

Qualifications

• 10 years of progressive experience in operations, administration, facilities, or related leadership.
• Bachelor’s degree required; master’s degree preferred.
• Proven success developing and implementing operational policies and processes.
• Experience supervising staff, managing projects and budgets, coordinating vendors.
• Knowledge of facility operations, scheduling, equipment management, and event logistics.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office, Google Workspace, and operational software.

Responsibilities

• Develop and implement policies, SOPs, and workflows to clarify responsibilities and improve efficiency.
• Train staff, maintain manuals, and establish project tracking and measurable goals.
• Oversee facilities, maintenance, security, scheduling, space utilization, and equipment across two campuses.
• Supervise the Facilities Manager and front desk, concessions, operations, and support staff.
• Coordinate operational support for classes, performances, exhibitions, festivals, rentals, and fundraising events.
• Manage artist contracts, hospitality, rental agreements, and service contracts.
• Develop and monitor operating budgets, control costs, and coordinate purchasing with Finance Director.
• Participate in campus planning and capital improvement projects.
• Maintain safety procedures, emergency response, hurricane preparedness, and business continuity.
• Collaborate with department leaders, HR support, and the IT Director on staffing and secure records.

Skills

Operations experience

Staff supervision

Budgeting

Vendor coordination

Facilities operations

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Microsoft Office

Google Workspace

Operational software

Job description

Benefits:

• 401(k)


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Dental insurance


• Employee discounts


• Health insurance


• Opportunity for advancement


• Vision insurance

About Arts Bonita

Arts Bonita is one of Southwest Florida’s premier multidisciplinary cultural organizations, welcoming more than 100,000 visitors annually across two campuses and three award-winning National Fine Art Festivals. Over the past three years, Arts Bonita has doubled its operating budget and is now embarking on an $8 million-plus expansion of the Visual Arts Campus, including a new sculpture studio and the development of a master campus plan.

No other cultural institution in Southwest Florida offers such a diverse range of artistic disciplines within one organization across two campuses. Our Visual Arts Campus features galleries and specialized studios from stone carving to metal work, glass and ceramics, while the Performing Arts Campus hosts concerts, professional theatre, comedy, and classes in music and dance. We also invest more than $250,000 annually in scholarships and outreach programs. The Operations Director will help shape this next stage of growth as a member of the leadership team.

Opportunity

Arts Bonita seeks an experienced Operations Director to strengthen the systems, facilities, and daily operations supporting a growing multidisciplinary arts organization. Reporting to the President & CEO and serving on the Executive Team, the Operations Director will establish consistent practices, lead assigned staff, and coordinate resources across two campuses.

The position’s primary focus is developing and implementing policies, procedures, and operational systems that improve efficiency, clarify responsibilities, and strengthen accountability.

Key Responsibilities

• Develop and implement policies, standard operating procedures, and workflows that clarify responsibilities and improve organizational efficiency.


• Train staff, maintain procedure manuals, and establish project tracking, reporting, and measurable operational goals.


• Oversee facilities, maintenance, security, scheduling, space utilization, and equipment management across both campuses.


• Supervise the Facilities Manager and assigned front desk, concessions, operations, and support staff.


• Coordinate operational support for classes, performances, exhibitions, festivals, rentals, and fundraising events.


• Manage artist contract workflows, hospitality logistics, rental agreements, vendor relationships, and service contracts.


• Develop and monitor operational budgets, control costs, and coordinate purchasing and financial controls with the Finance Director.


• Participate in campus planning, capital improvements, and expansion projects.


• Maintain safety procedures, emergency response, hurricane preparedness, and business continuity plans.


• Collaborate with department leaders, HR support, and the IT Director on staffing, operational systems, secure records, and resource coordination.

Required Qualifications

• 10 years of progressive experience in operations, administration, facilities, event operations, contract coordination, or organizational leadership.


• Bachelor’s degree required; master’s degree in Business Administration, Arts Administration, Nonprofit Management, Operations Management, or a related field preferred.


• Proven success developing and implementing operational policies, procedures, and systems.


• Experience supervising staff, managing projects and budgets, and coordinating vendors and contracts.


• Knowledge of facility operations, scheduling, equipment management, and rental or event logistics.


• Strong communication, organizational, and problem-solving skills.


• Proficiency with Microsoft Office, Google Workspace, and operational software.


• Ability to manage competing priorities and respond effectively during events, emergencies, and organizational change.

Preferred Qualifications

• Experience managing multiple facilities within a cultural, nonprofit, educational, hospitality, or entertainment organization.


• Human resources experience, including onboarding, personnel policies, and staff training.


• Nonprofit fundraising, donor stewardship, or development administration experience.


• Experience with artist contracting, capital projects, or visual and performing arts operations.


• Relevant master’s degree.

Compensation and Benefits

• Salary: $80,000–$100,000 annually, based on experience and qualifications.


• Annual performance-based bonus opportunity: Goals and bonus opportunity are established by the President & CEO at the beginning of each review period. Payment depends on results and organizational financial performance and is not guaranteed.


• Health, dental, and vision insurance.


• Paid time off and holidays.


• Participation in the Arts Bonita 401(k) retirement plan with employee contributions.