Operations Director

Arts Bonita (Centers for the Arts Bonita Springs)

Florida

On-site

USD 80,000 - 100,000

Full time

2 days ago

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Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Arts Bonita 401(k) retirement plan

Job summary

Arts Bonita (Centers for the Arts Bonita Springs) seeks an Operations Director to lead daily operations across two campuses, shape policies, procedures, and systems, and drive growth. You will supervise staff, facilities, administrative processes, and shared resources, partnering with department leaders to improve efficiency and accountability.

The role reports to the President & CEO and sits on the Executive Team, overseeing budgets, vendor contracts, safety, and strategic campus planning for

Qualifications

Demonstrated success developing and implementing policies, procedures, and operational systems with staff accountability.
Minimum of 10 years of progressive experience in operations, administration, facilities, event operations, contracts, or organizational leadership.
Experience supervising staff, managing projects and budgets, coordinating vendors and contracts.

Responsibilities

Develop and implement policies, procedures, and consistent workflows across two campuses.
Oversee facilities, maintenance, security, scheduling, space utilization, and operational logistics.
Supervise Facilities Manager and guide preventive maintenance, service contracts, and improvements.
Coordinate staffing, onboarding, and training with executive leadership and HR support.
Manage artist contracts, events, vendor relationships, and logistical support for fundraising programs.

Skills

Policy development

Staff supervision

Budget management

Facilities operations

Vendor management

Cross-functional collaboration

Education

Master’s degree in Arts Administration

Tools

Microsoft Office

Google Workspace

Scheduling software

Inventory management

Project tracking systems

Job description

Arts Bonita is one of Southwest Florida’s premier multidisciplinary cultural organizations,

welcoming more than 100,000 visitors annually across two campuses and three award-winning

National Fine Art Festivals. Over the past three years, Arts Bonita has doubled its operating

budget and is now embarking on an $8 million-plus expansion of the Visual Arts Campus,

including a new sculpture studio and the development of a master campus plan.

No other cultural institution in Southwest Florida offers such a diverse range of artistic

disciplines within one organization across two campuses. The Visual Arts Campus features

galleries and specialized studios for disciplines including stone sculpture, metalwork, glass, and

ceramics. The Performing Arts Campus presents concerts, professional theatre, and comedy,

alongside classes in theatre, music, and dance. We invest more than $250,000 annually in

scholarships and outreach programs.

The Opportunity

The Operations Director will lead daily operations across both campuses and develop the

policies, procedures, and systems needed to support continued growth. Reporting directly to the

President & CEO and serving on the Executive Team, the Operations Director will oversee

assigned staff, facilities, administrative processes, and shared resources, working with

department leaders to improve efficiency, clarify responsibilities, and strengthen accountability.

Key Responsibilities

Policies, Procedures, and Systems

Assess current practices, identify gaps and duplication, and develop documented policies,
standard operating procedures, and consistent workflows across both campuses.
Maintain accessible procedure manuals, templates, checklists, approval processes, and
records that clearly identify responsibilities and deadlines.
Train staff on procedures and systems, monitor implementation, and use operational data and
staff feedback to improve their effectiveness.
Establish project tracking, reporting, and measurable operational goals; update the President
and CEO and Executive Team on progress, risks, and priorities.
Exercise decision-making and purchasing authority within approved budgets and limits
delegated by the President & CEO; submit proposed policy changes for appropriate approval.

Campus Operations and Facilities

Oversee facilities, maintenance, security, scheduling, space utilization, and operational
logistics across both campuses.
Coordinate operational support for classes, rehearsals, performances, exhibitions, festivals,
rentals, meetings, and special events with department leaders.
Supervise the Facilities Manager and oversee preventive maintenance, repairs, service
contracts, and facility improvement projects.
Manage equipment inventory, storage, labeling, checkout, return, and maintenance
procedures in collaboration with technical and program staff.
Participate in campus planning, capital improvements, and expansion initiatives; identify
operational needs and coordinate implementation.

Staff Leadership and Collaboration

Supervise assigned facilities, front desk, concessions, operations, and support personnel;
establish goals, coach staff, and evaluate performance.
Coordinate staffing, onboarding, and training with the President & CEO and HR support;
reinforce consistent expectations and documentation.
Partner with education, production, administration, IT, finance, marketing, and development
leaders to resolve operational issues and coordinate resources.
Support effective volunteer coordination and uphold standards of professionalism, service,
and accountability.

Contracts, Rentals, and Event Support

Manage artist contract workflows, documentation, deadlines, approvals, and hospitality
logistics, including lodging, meal buyouts, and stagehand coordination.
Setup, and post-event follow-up.
Manage vendor relationships and service agreements; monitor performance, costs, and
contract obligations.
Coordinate facilities, equipment, vendors, staffing, and logistical support for fundraising
events and community initiatives.

Budgets, Controls, and Risk Management

Develop and monitor operational budgets with finance staff; track expenditures, explain
variances, and identify cost efficiencies.
Work with the Finance Director on purchasing approvals, vendor documentation, cash
handling, rental deposits, and inventory controls, maintaining appropriate separation of
responsibilities.
Coordinate safety, accessibility, incident reporting, insurance requirements, and compliance
matters with relevant staff and professional advisers.
Maintain emergency response, hurricane preparedness, and continuity plans; ensure staff
understand their roles and that plans are reviewed and practiced.
Work with the IT Director on operational software, system access, secure records, document
retention, and data continuity; protect confidential organizational and personal information.

Required Qualifications

Demonstrated success developing and implementing policies, procedures, and operational
systems, including staff training and accountability.
Minimum of 10 years of progressive experience in operations, administration, facilities, event
operations, contract coordination, or organizational leadership.
Experience supervising staff, managing projects and budgets, coordinating vendors and
contracts, and improving organizational workflows.
Knowledge of facility operations, scheduling, equipment management, rental or event
logistics, and customer service.
Strong communication, organizational, and problem-solving skills; ability to collaborate across
departments and manage competing priorities.
Proficiency with Microsoft Office, Google Workspace, and operational software, including
scheduling, inventory, and project tracking systems.
Ability to anticipate needs, implement practical solutions, and remain calm during events,
emergencies, and periods of organizational change.

Preferred Qualifications

Experience managing multiple facilities within a cultural, nonprofit, educational, hospitality,
entertainment, or similarly complex organization.
Human resources experience, including employee onboarding, personnel policies, training,
and coordination with HR professionals.
Experience with artist contracting, capital projects, and visual or performing arts operations.
Master’s degree in Arts Administration, Business Administration, Nonprofit Management,
Operations Management, or a related field.

systems, and development administration.

Position Details and Compensation

Location: Bonita Springs, Florida, with responsibilities at both Arts Bonita campuses.
Reporting relationship: President & CEO; member of the Executive Team.
Salary: $80,000 - $100,000 annually, commensurate with experience, qualifications, and
demonstrated leadership abilities.
Performance bonus: Eligible for an annual performance-based bonus tied to agreed goals
for policy and systems implementation, operational efficiency, budget management, and
team performance. The President & CEO will establish the bonus opportunity and measurable
goals at the start of each review period. Payment is contingent on results and organizational
financial performance and is not guaranteed.
Benefits: Health, dental, and vision insurance; paid time off and holidays; and participation in
the Arts Bonita 401(k) retirement plan with employee contributions.
Schedule: Regular on-site presence, travel between campuses, and evening and weekend
availability as needed for programs, events, and operational responsibilities.