Operations Data & Service Coordinator I

American Water Co.; Northern (KY); Hybrid; USD 68,000 - 71,000; Full time

Benefits offered by this job

401(k)

Medical, dental and vision coverage

Employee Stock Purchase Plan

Job summary

Join a great company with an exciting Operations Representative opportunity in Shrewsbury, NJ. This union position offers a starting pay rate of $33.21 per hour, with potential annual incentive pay and salary growth under the collective bargaining agreement.

Benefits include 401(k), medical, dental and vision coverage, Employee Stock Purchase Plan, and more. Schedule is Monday to Friday, 7:30 a.m. to 4:00 p.m., with opportunities for professional development and growth.

Qualifications

• General understanding of water utility field operations.
• Detail-oriented with ability to prepare accurate records.
• Strong verbal and written communication skills.

Responsibilities

• Complete Costs Analysis.
• Record and monitor investment and maintenance budget expenses.
• Process mark-out requests in accord with Underground Facility Mark-Out Program.
• Update distribution system maps.
• Maintain database related to the entry of statistical data regarding the operation of the transmission and distribution system in addition to departmental records.
• Prepare and schedule service line installations and replacements.
• Prepare correspondence and documents.
• Respond to inquiries accurately and professionally and, when necessary, involve the appropriate individuals to resolve customer and Company-related issues and to achieve the highest level of customer service in all areas of assigned responsibility.

Skills

Plans & Aligns

Decision Making

Communicates Effectively

Builds Networks

Action Oriented

Education

H.S. Diploma or equivalent

Job description

Join a great company with an exciting Operations Representative opportunity in Shrewsbury, NJ. This union position offers a starting pay rate of $33.21 per hour, with potential annual incentive pay and salary growth under the collective bargaining agreement.

Benefits include 401(k), medical, dental and vision coverage, Employee Stock Purchase Plan, and more. Schedule is Monday to Friday, 7:30 a.m. to 4:00 p.m., with opportunities for professional development and growth.