Operations & Data Intern - AI & Process Improvement

ICF Olson; Reston (VA); Hybrid; USD 38,000 - 78,000; Full time

Job summary

ICF Olson is seeking an Operations Associate Intern to support the Administrative Operations Services team. This 10-week, full-time internship in Reston, VA offers hands-on exposure to business process improvement, AI enablement, and data reporting.

Ideal candidates are curious, analytical, collaborative and able to work across operations, technology, data and transformation efforts. Relocation is not provided at this time.

Qualifications

• Completion of at least 30 college-level credit hours in a related field by start date.
• Bachelor's degree completed or enrollment verification in graduate program related to business/ops preferred.
• Strong analytical, organizational, and problem-solving skills. Proficiency with MS Office. Strong written and verbal communication.

Responsibilities

• Conduct research, benchmarking, and data analysis to support decision making.
• Document business processes, workflows, and procedures.
• Identify opportunities for process optimization, automation, and standardization.
• Support AI enablement, reporting, governance, and operational improvement.
• Assist with data collection, validation, and reporting activities.
• Develop reports, dashboards, and executive-ready deliverables.
• Participate in stakeholder meetings and track project progress.
• Prepare findings and recommendations for leadership.

Skills

Analytical skills

Organizational skills

Problem-solving

Written and verbal communication

Education

Bachelor's degree (completed)

Graduate studies related to business/ops (preferred)

Tools

Microsoft Office (Excel/PowerPoint/Word)

Power Platform

Power BI

SharePoint

Job description

ICF Olson is seeking an Operations Associate Intern to support the Administrative Operations Services team. This 10-week, full-time internship in Reston, VA offers hands-on exposure to business process improvement, AI enablement, and data reporting.

Ideal candidates are curious, analytical, collaborative and able to work across operations, technology, data and transformation efforts. Relocation is not provided at this time.