Infrastructure & Operations Analyst

Apex Systems; Milwaukee (WI); Hybrid; USD 62,000 - 76,000; Full time

Job summary

Everforth Apex Systems is seeking a detail-oriented Technical Analyst to support Field Network and Operations teams in Milwaukee. The role focuses on improving processes, documenting workflows, and developing reports, dashboards, and KPIs for operational decision-making.

Ideal candidates will demonstrate strong analytical abilities, communication skills, and experience in cross-functional collaboration. This is a contract position based in Downtown Milwaukee with a focus on process improvement

Qualifications

• Experience as a Technical Analyst or similar analytical role.
• Strong analytical, problem-solving, and organizational skills.
• Proficiency with Microsoft 365 apps including Excel, PowerPoint, Teams, SharePoint.

Responsibilities

• Evaluate and analyze workflows across Field Network and Operations.
• Identify inefficiencies and recommend improvements.
• Support new processes and standard operating procedures.
• Create and maintain process documentation and KPI dashboards.
• Track deliverables and field activity progress.
• Collaborate with cross-functional teams to align initiatives.

Skills

Analytical thinking

Documentation

Cross-functional collaboration

Communication

Time management

Tools

Microsoft Excel

PowerPoint

SharePoint

Teams

Job description

Everforth Apex Systems is seeking a detail-oriented Technical Analyst to support Field Network and Operations teams in Milwaukee. The role focuses on improving processes, documenting workflows, and developing reports, dashboards, and KPIs for operational decision-making.

Ideal candidates will demonstrate strong analytical abilities, communication skills, and experience in cross-functional collaboration. This is a contract position based in Downtown Milwaukee with a focus on process improvement