Operations Coordinator - Temporary, Full-Time Support Pro

American Window Film; Henderson (CO); On-site; USD 40,000 - 54,000; Full time

Job summary

American Window Film is seeking an Operations Assistant in Henderson, Colorado to keep the office moving and support a busy team. The role focuses on delivering outstanding customer service, qualifying leads, scheduling estimates, and maintaining the office, inventory, and vehicles.

This temporary, full-time position is expected to last about four months to cover maternity leave. You will interact with customers, coordinate with estimators, manage online tools/CRM, and help keep operations

Qualifications

• Responsive and friendly customer service.
• Ability to organize multiple concurrent jobs.
• Strong written and verbal communication skills.
• Familiarity with online tools like G Suite.
• Knowledge of window film is a plus but training will be provided.
• CRM & Sales experience is a plus.
• Must be able to lift up to 40 pounds.

Responsibilities

• Respond to customer calls and emails with urgency in a friendly and professional manner.
• Qualify customers based on geography and rough scope of work, create new job records, and enter information as leads are received.
• Help update job information throughout the lifecycle of the project.
• Schedule estimators to attend customer locations using route optimization, estimator experience, and availability.
• Stage jobs and assist installers with daily schedules.
• Maintain and order supplies to ensure the installation team and the office are properly equipped and stocked.
• Keep the warehouse organized and safe; track inbound/outbound shipments; manage film inventory; conduct audits.

Skills

Customer service

Multi-tasking

Communication

G Suite

Window film knowledge

CRM experience

Lifting 40 lbs

Tools

CRM

Job description

American Window Film is seeking an Operations Assistant in Henderson, Colorado to keep the office moving and support a busy team. The role focuses on delivering outstanding customer service, qualifying leads, scheduling estimates, and maintaining the office, inventory, and vehicles.

This temporary, full-time position is expected to last about four months to cover maternity leave. You will interact with customers, coordinate with estimators, manage online tools/CRM, and help keep operations