Operations Coordinator, Senior

Northern Arizona University; Flagstaff (AZ); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Northern Arizona University’s Desert Campuses unit seeks an Operations Coordinator, Senior to support day-to-day academic and operational functions across a statewide campus network. The role focuses on coordinating classroom scheduling, facilitating facility use, and liaising with faculty, staff, and partner facilities to ensure smooth instructional operations.

The position emphasizes FERPA confidentiality, data reporting, and serving as a central point of contact for campus security and

Responsibilities

• Coordinate classroom use across Desert Campuses including NAU-North Valley, NAU-Yuma, community college campuses and other statewide locations.
• Liaise with offices such as NAU CAPCOT/Space Management, NAU ITS, and academic units to support day-to-day campus operations.
• Maintain and renew facility use agreements with outside agencies.
• Assign and monitor classroom logistics to maximize facilities and control costs.
• Maintain FERPA confidentiality and update course schedules and rotation spreadsheets.
• Create reports and data integrity queries; manage room reservations and access for faculty and students.
• Support facility access and campus-wide resources (login, WIFI, etc.).
• Serve as liaison with security and partner facilities for access and safety, including Clery reporting.
• Supervise student workers and ensure reception and shared spaces are well managed.

Job description

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7586919  **Operations Coordinator, Senior** Northern Arizona University

****Special Information****

• This position is a hybrid position which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.
• Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver's license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the NAU Authorized Driver Policy can be found on the NAU website.

****About the Department/College****

NAU’s Academic and Workforce Alliances Office plays a crucial role in bridging the gap between academic learning and practical workforce skills.

**About the Position**

NAU Desert Campuses is recruiting an Operations Coordinator, Senior. This position plays a critical role in supporting the day-to-day academic and operational functions of NAU Desert Campuses, a dynamic statewide network serving students and academic programs across Southern Arizona (Tucson and Yuma) and the Central Arizona region (Maricopa and Pinal Counties). The incumbent is responsible for coordinating operational logistics and administrative activities that ensure academic programs and campus operations run efficiently and effectively. Key responsibilities include managing classroom and facility scheduling, supporting academic units, faculty, staff, students, community partners, and other stakeholders, and facilitating the successful use of NAU facilities, with a particular focus on NAU-North Valley. The position serves as a central point of coordination to ensure a positive and seamless instructional and campus experience across multiple locations.

**Responsibilities Include**

70% - Academic Operations

• Coordinate classroom use at the various Desert Campuses location, including at the NAU-North Valley, NAU-Yuma, community college campuses, as well as other assigned statewide locations, including:
• Liaise and interface with other offices, such as NAU CAPCOT/Space Management, NAU ITS, and academic units as needed to facilitate day-to-day campus operations.
• Maintain, track, and facilitate creation and renewal of facility use agreements with outside agencies/organizations.
• Assign and monitor all classroom logistics to ensure facilities are maximized and costs are effectively managed.
• Ensure confidentiality of appropriate information under FERPA guidelines.
• Maintain and update schedule of courses and course rotation spreadsheets, gather required information and clarify missing or unclear information with academic program chairs/directors.
• Create and/or generate reports and data integrity queries.
• Manage and maintain room reservation requests to various Desert Campuses and partner facilities, confirm reservation requests, and update partner facility owner of any changes to course schedules or class cancellations.
• Manage and maintain the processes for NAU faculty and students to obtain access to various partner facility resources such as classroom computer, WIFI, or other computer networks.
• Serve as the NAU point of contact to coordinate with various facility partners to obtain non-NAU system username/password, key cards/classroom keys, etc. for NAU facul y and students.
• Support NAU faculty teaching at various Desert Campuses in troubleshooting campus specific classroom/computer login issues, facility access, etc.
• Serve on committees and other special projects.

20% - Campus Support

• Serve as the NAU-North Valley Building Manager, including:
  • Unlock main lobby, classrooms, and office doors as needed.
  • Help arrange classroom set-up (tables and chairs), as needed.
  • Conduct regular walk-through of building to identify any needed maintenance, service or repairs, and potential safety concerns.
  • Serve as the point of contact with NAU Police Department for building security issues, submitting weekly crime logs and reporting as required, and in cases of public use of space, ensures contract includes responsible person for building security.
  • Serves as point of contact with Phoenix Police Department for building security issues.
  • Serves as the designated Campus Security Authority and is responsible for reporting Clery-qualifying incidents.
  • Serves as the point of contact for weekly crime log that mu

5% - Supervision and Training

• Supervise student workers at NAU-North Valley for front office support including greeting visitors and directing them to appropriate locations and ensuring cleanliness of shared faculty and student spaces.