Operations Coordinator: Projects & Production Services

Htm-Contractors; Honolulu (HI); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Holiday Pay

Birthday Pay

Life Insurance

Profit Sharing

401K Retirement Plan (Company Match up

4% after 1 year)

Job summary

HTM Contractors, Inc. in Honolulu, HI is seeking an Operations Coordinator - Projects, Industrial, & Production Services to keep customers, crews, projects, and operations organized.

You will be the connection between customers, office staff, sales teams, project managers, and field crews, helping each job move smoothly from the first phone call to completion. This full-time role offers weekly pay and comprehensive benefits including medical and dental insurance (100% company paid for employee

Qualifications

• Previous experience in administration, customer service, scheduling, dispatch, or office support
• Strong communication skills and a professional attitude
• Good attention to detail and organization skills
• Ability to manage multiple tasks and priorities
• Comfort using computers and learning new software
• Experience with CRM, scheduling, or business software is a plus
• Ability to work independently while being part of a team
• A positive attitude and willingness to learn

Responsibilities

• Answering customer calls and responding to messages
• Helping customers understand services and next steps
• Creating and updating customer accounts, jobs, and work orders
• Scheduling estimates, site visits, crews, equipment, deliveries, and services
• Coordinating schedules between customers, managers, sales teams, and field crews
• Keeping company schedules and calendars accurate
• Updating information in CRM and ERP systems
• Tracking projects, orders, and customer requests from start to finish
• Preparing paperwork, documentation, and job files
• Processing Certificates of Insurance (COIs)
• Collecting job information, photos, documents, and approvals
• Helping ensure completed work is ready for billing
• Communicating schedule changes and important updates
• Supporting office and operations teams as needed

Job description

HTM Contractors, Inc. in Honolulu, HI is seeking an Operations Coordinator - Projects, Industrial, & Production Services to keep customers, crews, projects, and operations organized.

You will be the connection between customers, office staff, sales teams, project managers, and field crews, helping each job move smoothly from the first phone call to completion. This full-time role offers weekly pay and comprehensive benefits including medical and dental insurance (100% company paid for employee