Associate/Assistant Director of Financial Aid

Fairfield University; United States; Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Fairfield University seeks an Associate/Assistant Director of Financial Aid to lead, implement strategy, and ensure compliant, efficient aid operations. This role supports access, affordability, and student success through ethical, student-centered service.

Responsibilities include policy development, appeals coordination, and collaboration with campus partners, using PowerFAIDS and Workday to administer aid and ensure FERPA compliance.

Formación

• Bachelor’s degree required.
• Minimum of 5 years of progressively responsible experience in financial aid administration.
• Demonstrated knowledge of federal, state, and institutional financial aid regulations.

Responsabilidades

• Support strategic planning, policy development, and operational effectiveness as a member of the financial aid team.
• Maintain compliance with federal, state, and institutional financial aid regulations and policies.
• Prepare financial aid appeals for review and serve on the appeals committee.
• Manage an assigned student caseload and perform file review, verification and academic progress evaluations as needed.
• Process financial aid awards, adjustments, verification, over awards and appeals.
• Promote a collaborative, inclusive, and mission-driven work environment.
• Counsel students, parents, and other related parties regarding financial aid programs, eligibility, and procedures.

Conocimientos

Leadership

Communication

Collaboration

Analytical skills

Educación

Bachelor’s degree

Master’s degree

Herramientas

PowerFAIDS

Workday Student

NSLDS

COD

Descripción del empleo

Job Description

The Associate/Assistant Director of Financial Aid is a key member of Fairfield University’s Financial Aid leadership team, supporting the administration, compliance, and continuous improvement of financial aid operations.

In alignment with the University’s Jesuit, Catholic mission and commitment to cura personalis, this role advances access, affordability, and student success through ethical, student-centered service.

The Associate/Assistant Director partners with various members of the team to implement strategy, oversee core processes, and enhance systems that support efficient and equitable delivery of financial aid.

Job Responsibilities

• Support strategic planning, policy development, and operational effectiveness as a member of the financial aid team.
• Maintain compliance with federal, state, and institutional financial aid regulations and policies.
• Prepare financial aid appeals for review and serve on the appeals committee.
• Manage an assigned student caseload and perform file review, verification and academic progress evaluations as needed and in accordance with all applicable policies.
• Process financial aid awards, adjustments, verification, over awards and appeals.
• Monitor updates from the U.S. Department of Education, NASFAA, and other professional organizations.
• Promote a collaborative, inclusive, and mission-driven work environment.
• Counsel students, parents, and other related parties regarding financial aid programs, eligibility, application procedures and award processing.
• Review documentation for accuracy and consistency.
• Communicate with students and families.
• Collaborate with Bursar, Registrar, Enrollment and other campus partners on assigned projects.
• Use PowerFAIDS and Workday and related systems to administer aid, track records and support compliance.
• Support recruitment, open house, guidance counselor and special events, and deliver financial aid and financial literacy presentations on and off campus as needed.
• Maintain confidentiality and comply with FERPA and other applicable policies.
• Assists in the administration of the Federal Work-study (FWS) program, including annual setup, awarding, and ongoing review of student eligibility and fund utilization to ensure compliance with federal regulations and institutional policies.
• Reviews weekly FWS payroll activity, including payroll loads and student earnings; troubleshoots payroll issues and tracks FWS earnings maximums, providing timely notifications to students and supervisors as needed.
• Compiles and verifies FWS program data for internal reporting and required federal submissions, including COD and the FISAP, ensuring accuracy and timely completion.
• Maintains current FWS program documentation, guides, and online content, and communicates routine program updates and reminders to students and supervisors throughout the year.
• Perform other related duties as assigned.

Required Qualifications

• Bachelor’s degree.
• Minimum of 5 years of progressively responsible experience in financial aid administration.
• Demonstrated knowledge of federal, state, and institutional financial aid regulations.
• Experience with financial aid systems and data management.
• Demonstrated experience managing and overseeing members of the financial aid team.

Preferred Qualifications

• Master’s degree or equivalent combination of education and experience.
• Experience with PowerFAIDS, Workday Student, or similar systems.
• Experience with Federal Student Aid Systems such as NSLDS, COD, etc.
• Experience supervising staff or leading projects/initiatives.
• Experience in a mission-driven, Jesuit, Catholic, or similarly values-based institution.

Knowledge, Skills, and Abilities

• Commitment to Fairfield University’s Jesuit, Catholic mission and values, including cura personalis.
• Strong leadership, collaboration, and team development skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
• Analytical and problem-solving skills with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced, service-oriented environment.
• Commitment to ethical practice, equity, and student-centered service.

Work Environment / Conditions

Regular access to confidential student financial and academic records. Evening and weekend hours may be required during peak processing periods. Occasional travel may be required.

Category: Enrollment Management - Admin

Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. All offers of employment are contingent upon a satisfactory background check.

Equal Employment Opportunity

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Fairfield University

Founded in 1942, Fairfield University is a modern, Jesuit Catholic University rooted in one of the world’s oldest intellectual and spiritual traditions. With campuses located in Fairfield, CT Bridgeport, CT, and Austin, TX, we strive to create a workforce that is rich in skill, knowledge, and pride in our work. Members of the Fairfield University community exhibit mutual respect, compassion, and inclusivity, aspiring to be a welcoming environment representative of an ever-changing and diverse global populace. As our University rises in national prominence, we are committed to fostering a healthy workplace and lifestyle for our employees. At Fairfield, the future is filled with opportunities as limitless as your potential, and they all begin with you.