Operations Coordinator II: Data & Client Support

Catholic Community Services of Western Washington; Olympia (WA); On-site; USD 62,000 - 77,000; Full time

Benefits offered by this job

3 weeks vacation

12 days sick leave

13 holidays

Medical

Dental

Vision

Life insurance

LTD

AD&D

Pension

403b

Catastrophic & accident ins

Job summary

Catholic Community Services of Western Washington is seeking an Operations Coordinator within the Adult Behavioral Health (ABH) program in Olympia. The role balances administrative duties with client-facing support, including scheduling, data entry, and reporting to leadership.

Primary responsibilities include coordinating with program staff, maintaining records in Excel/SharePoint, and assisting with grant-related tasks.

Qualifications

• Two college credits and 1 year of experience in a professional setting or 3 years in an office with increased responsibilities.
• Personal lived experience of addiction, homelessness, mental health diagnoses, and/or criminal justice involvement.
• Must have peer specialist recognition or ability to obtain certification within 6 months.
• Lived experience mental health challenges.
• CPR/First Aid Certification to be obtained within 6 months if possible.
• Reliable transportation, valid driver’s license, and automobile insurance.

Responsibilities

• Data collection and reporting for the program, including monthly, quarterly, and annual reports.
• Function as data entry manager for reports in Excel and other databases.
• Maintain the clinical chart structure and necessary paperwork; ensure timeliness and completeness of submissions.
• Coordinate with CCS departments (accounting, data, IT, clinical, HR).
• Assist with grant proposals, grant reports, and program reporting to funders.
• Manage the ABH office reception, greet clients, and schedule appointments.
• Provide Peer Support services as needed and maintain HIPAA privacy and security.

Skills

Customer service

Communication skills

Teamwork

Organization

Multi-tasking

Microsoft Word

Excel

Office 365

SharePoint

Data entry

Education

BA Degree

Tools

SharePoint

Database experience

Job description

Catholic Community Services of Western Washington is seeking an Operations Coordinator within the Adult Behavioral Health (ABH) program in Olympia. The role balances administrative duties with client-facing support, including scheduling, data entry, and reporting to leadership.

Primary responsibilities include coordinating with program staff, maintaining records in Excel/SharePoint, and assisting with grant-related tasks.