Operations Coordinator – ICAT Detroit

ICAT Logistics Inc.; Taylor (MI); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

ICAT Logistics Inc. in Taylor, Michigan, is seeking a Logistics Coordinator to join our in-office team. You’ll coordinate freight, track shipments, and keep customers and drivers on the same page.

No logistics experience? We’ll train you. If you’re organized, computer-savvy, and have strong communication, this role can grow into a long-term career at ICAT.

Qualifications

• High school diploma or equivalent required.
• Solid computer skills, including Microsoft Office.
• Strong written and verbal communication.
• Comfortable in a fast-paced, in-office environment.

Responsibilities

• Schedule and coordinate freight shipments throughout the U.S.
• Track shipments and keep customers updated in real time
• Communicate daily with customers, drivers and transportation providers
• Enter shipment details and quotes into our systems
• Gather delivery documents and vendor costs
• Help prepare completed shipments for invoicing
• Troubleshoot day-to-day shipment issues alongside our operations team

Skills

Communication skills

Multitasking

Problem solving

Customer interaction

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

Logistics Coordinator ICAT Logistics Detroit | Taylor, Michigan |

In-Office $45,000–$50,000 per year + bonus opportunities

Coordinate freight. Solve problems. Build a career.

No logistics experience? No problem. If you're organized, comfortable with computers, and communicate well, we'll teach you the rest.You'll be part of the team that keeps freight moving across the country — scheduling shipments, tracking them in transit, and making sure customers, drivers and transportation providers all stay on the same page. It's fast-paced, hands-on work where you'll learn the logistics industry from the ground up.

Please note: this role is based full-time at our Taylor, Michigan office. It is not remote or hybrid.

What You'll Do

• Schedule and coordinate freight shipments throughout the U.S.
• Track shipments and keep customers updated in real time
• Communicate daily with customers, drivers and transportation providers
• Enter shipment details and quotes into our systems
• Gather delivery documents and vendor costs
• Help prepare completed shipments for invoicing
• Troubleshoot day-to-day shipment issues alongside our operations team

Requirements

You'd Be a Great Fit If You

• Pick up new computer systems quickly
• Write and speak professionally with customers and coworkers
• Can juggle multiple priorities without losing track of details
• Like solving problems more than avoiding them
• Follow through on what you say you'll do
• Want a job that turns into a career, not just a paycheck

What We Ask

• High school diploma or equivalent
• Solid computer skills, including Microsoft Office
• Strong written and verbal communication
• Comfortable in a fast-paced, in-office environment

Logistics or customer service experience helps, but we're hiring for attitude and aptitude first — we'll train the industry knowledge.

Why ICAT Logistics Detroit

We're a technology-focused logistics company and a three-time Crain's Coolest Company award winner. We invest in people who want to grow — many of our operations and sales team members started right where this role is.

Benefits

Health, dental and vision insurance 401(k) matching Paid time off Life and disability insurance Tuition reimbursement Flexible spending and health savings accounts Wellness reimbursement Employee assistance program Volunteer time off Bonus opportunities

This is a 100% in-office position at our Taylor, Michigan location. Remote and hybrid work are not available.