Logistics Coordinator

Automatic Data Processing, Inc.; Indiana; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employer matched 401k up to 4% (100% v

Paid PTO

Paid Holidays

Health Insurance

Group Life and Disability Insurance –

Job summary

CTS in Indianapolis, IN is seeking a Logistics Coordinator to monitor shipments from pickup to delivery, coordinate with carriers, update shipment statuses, and resolve issues. This on-site role requires attention to detail, strong communication, and the ability to work in a fast-paced environment.

The position emphasizes tracking loads, monitoring KPIs, and ensuring compliance with transportation regulations, with about 40 hours per week and office-based duties.

Qualifications

• Must be able to effectively speak, read and write in English.
• Excellent verbal and written communication skills.
• High school diploma, technical school education, or equivalent experience.

Responsibilities

• Monitor and track shipments from pickup through final delivery.
• Coordinate with vendors, carriers, and internal departments to ensure timely delivery of goods.
• Monitor KPIs (e.g., delivery times, order accuracy, cost per shipment) and implement improvements.
• Ensure compliance with local, state, and federal transportation and safety regulations.
• Resolve operational issues, delays, and customer concerns in a timely manner.
• Implement and maintain logistics systems and technologies (TMS, Tracking Applications, etc.).
• Perform other logistics and administrative duties as assigned.

Skills

English proficiency

Communication skills

Time management

Education

High school diploma or equivalent

Tools

TMS

ERP

WMS

Job description

Commodity Transportation Full Time Professional Indiana

About Our Company:

CTS is a dedicated freight management company committed to simplifying and streamlining the shipping process for our customers. Our team works tirelessly, 24/7, to ensure that your shipping needs are met with the utmost efficiency, affordability, and security.

Position Summary:

The Logistics Coordinator is responsible for monitoring shipments throughout the transportation process to ensure timely, accurate, and consistent shipment visibility. This position primarily focuses on tracking loads, communicating with carriers and drivers, updating shipments statuses, identifying potential delays, and proactively resolving transportation issues.

This is an on-site role at CTS office in Indianapolis, IN

Principal Duties and Responsibilities:

• Regular and consistent attendance are a must
• Monitor and track shipments from pickup through final delivery
• Coordinate with vendors, carriers, and internal departments to ensure timely delivery of goods
• Monitor KPIs (e.g., delivery times, order accuracy, cost per shipment) and implement improvements
• Ensure compliance with local, state, and federal transportation and safety regulations
• Resolve operational issues, delays, and customer concerns in a timely manner
• Implement and maintain logistics systems and technologies (TMS, Tracking Applications, etc.)
• Perform other logistics and administrative duties as assigned.
• Previous experience in logistics, transportation, dispatch, customer service, or shipment tracking preferred.
• Strong critical thinking and problem-solving abilities
• Experience with logistics software and systems (e.g., ERP, WMS, TMS)
• Excellent communication and organizational skills
• Proficient in time management
• Ability to work in a fast-paced, deadline-driven environment

Skills/Qualifications

• Must be able to effectively speak, read and write in English
• Excellent verbal and written communication skills
• High school diploma, technical school education, or equivalent experience

Expected Hours of Work:

• This position requires approximately 40 hours per week, as needed, to meet the demands of the business and complete the responsibilities of this position
• Duties and responsibilities are performed in an office setting

Benefits

• Employer matched 401k up to 4% (100% vested)
• Paid PTO
• Paid Holidays
• Health Insurance
• Group Life and Disability Insurance – company paid