Operations Coordinator: Drive Systems, SOPs & Growth

Mechanical Service Corporation; Whippany (NJ); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with company match

Disability insurance

Professional development opportunities

Job summary

Mechanical Service Corporation in Whippany, NJ is seeking an Operations Coordinator to bring structure and efficiency to a growing company. The role focuses on turning leadership decisions into actionable plans and documenting processes while supporting new workflows during system implementations.

You will help document changes as ServiceTrade and Business Central roll out, maintain SOPs, and coordinate executive-level calendars and communications.

Qualifications

• Experience in operations, project coordination, process improvement, business administration, or systems support.
• Strong organizational and communication skills with attention to detail.
• Ability to independently research and learn unfamiliar systems and processes.
• Proficient in MS Office, especially Excel, Outlook, and Teams.

Responsibilities

• Turn leadership decisions into clear action steps with owners and deadlines.
• Track action items and initiatives across departments and follow up until completion.
• Review weekly KPI reports and address overdue or high‑risk items.

Skills

Operations coordination

Project coordination

Process improvement

Business administration

Systems support

Microsoft Office (Excel/Outlook/Teams)

Tools

Zoho

Power BI

ServiceTrade

Business Central

Microsoft Office

Job description

Mechanical Service Corporation in Whippany, NJ is seeking an Operations Coordinator to bring structure and efficiency to a growing company. The role focuses on turning leadership decisions into actionable plans and documenting processes while supporting new workflows during system implementations.

You will help document changes as ServiceTrade and Business Central roll out, maintain SOPs, and coordinate executive-level calendars and communications.