Operations Coordinator - Assessment Center & POCUS

Indiana University; Indianapolis (IN); On-site; USD 40,000 - 52,000; Full time

Job summary

Indiana University seeks an experienced administrative professional to support Medical Student Education operations. You will manage scheduling, coordinate events, handle data entry, and report on departmental activities to ensure smooth service delivery.

The role requires strong communication, reliability, and the ability to work in a fast-paced environment across campus facilities in Indianapolis. Education beyond the minimum and two years of related work experience are preferred.

Qualifications

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.

Responsibilities

• Performs operational and administrative activities in support of departmental programs, services, and functions; completes assigned work in accordance with established procedures, requirements, and deadlines.
• Coordinates and monitors operational workflows and activities; tracks progress, follows up on outstanding items, and helps ensure operational processes are completed accurately and efficiently.
• Processes, reviews, and maintains operational records, transactions, forms, and documentation; verifies information for completeness, accuracy, and compliance with established requirements.
• Responds to inquiries from faculty, staff, students, vendors, and other stakeholders; provides information regarding departmental services, procedures, and operational processes and routes complex issues to appropriate resources.
• Composes, updates, and retrieves information to support operational needs and reporting requirements.
• Participates in implementing process improvements and procedural updates; provides feedback on workflow effectiveness.
• Identifies routine operational issues and escalates issues requiring additional review.

Skills

Communication skills

Professionalism

Time management

Quality focus

Flexibility

Initiative

Customer relationships

Attention to detail

Education

High school diploma

Bachelor's degree (preferred)

Job description

Indiana University seeks an experienced administrative professional to support Medical Student Education operations. You will manage scheduling, coordinate events, handle data entry, and report on departmental activities to ensure smooth service delivery.

The role requires strong communication, reliability, and the ability to work in a fast-paced environment across campus facilities in Indianapolis. Education beyond the minimum and two years of related work experience are preferred.