Operations Coordinator - AMI

Menzies Aviation LATAM; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Menzies Aviation LATAM is seeking a detail-oriented administrative support candidate to help with export operations. Responsibilities include completing export files, invoices, and handling callovers while ensuring mailbox and destination instruction compliance.

You will work with the commercial department, resolve customer queries, and maintain filing to required standards. Training for Aviation Security Level D is provided, with strong MS Office (Outlook/Excel) capabilities encouraged.

Qualifications

• Excellent customer service and query resolution abilities.
• Proficient in MS Office, especially Outlook and Excel.
• Basic knowledge of bond checks and TMFF in-house system.
• Strong attention to detail and accuracy.
• Able to work independently with initiative and as part of a team.
• Aviation Security Certificate Level D training provided.

Responsibilities

• Complete export files to required standards.
• Complete invoices and files.
• Comply with callover instructions.
• Complete exports mailbox to required standards.
• Ensure compliance with destination instructions.
• Resolve customer queries when appropriate.
• Liaise with the commercial department as applicable.
• Assist in maintaining filing to required standards.

Skills

Customer service

MS Office

Outlook

Excel

Bond checks

TMFF

Attention to detail

Initiative

Team player

Aviation Security Level D

Job description

• Completion of export files to required standards.
• Completion of invoices and files.
• Compliance with instructions on “callovers”
• Completion of exports mailbox to required standards.
• Ensure compliance with destination instructions.
• Customer query resolution where appropriate.
• Liaising with commercial department where applicable.
• Assist in the maintenance of filling to required standard.

Job Details

Description

• Completion of export files to required standards.
• Completion of invoices and files.
• Compliance with instructions on “callovers”
• Completion of exports mailbox to required standards.
• Ensure compliance with destination instructions.
• Customer query resolution where appropriate.
• Liaising with commercial department where applicable.
• Assist in the maintenance of filling to required standard.

Qualifications And Experience

• Excellent Customer Service Skills.
• Good computer skills & good working knowledge of MS Office; Outlook and Excel.
• Knowledge of MS Office- including Outlook and Excel.
• Basic knowledge of Bond checks desirable.
• Basic knowledge of TMFF (in-house computer system)
• Good attention to detail.
• Ability to work on own initiative.
• Team Player.
• Completion of Aviation Security Certificate Level D Essential- training provided.