Operations Coordinator

Grant Cardone Enterprises

United States

On-site

USD 60,000 - 65,000

Full time

14 days+

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Job summary

A leading training and coaching company in the United States is seeking an Operations Coordinator to enhance client service delivery. You will optimize processes, manage onboarding, coordinate logistics for events, and ensure effective collaboration across teams. Ideal candidates should have strong organizational skills, proficiency in CRM systems, and excellent communication abilities. This full-time position offers a salary range of $60,000 to $65,000, focused on supporting dynamic operations and continuous improvements.

Qualifications

Strong organizational and project coordination capability.
Excellent written and verbal communication skills.
Proficiency with CRM systems and project management tools.
Experience in event logistics.
Client-focused and solution-oriented mindset.

Responsibilities

Develop and standardize internal workflows for client onboarding.
Facilitate collaboration between cross-functional teams.
Lead structured onboarding calls for clients.
Manage all phases of account lifecycle coordination.
Coordinate logistics for training sessions and client events.
Optimize CRM and internal dashboards for tracking.

Skills

Organizational skills

Communication skills

Advanced Excel

CRM systems

Client-focused mindset

Event planning

Tools

Go High Level

Monday

Google Suite

Job description

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Direct message the job poster from Grant Cardone Enterprises

Here at Grant Cardone Enterprises, it's our mission to positively transform companies by providing leaders and salespeople with the very best business and sales training so they can become masters of their crafts, build unified cultures, and drive revenue and profit so they can help build a better future.

We help small sized to Fortune 500 companies reach new revenue targets by finding overlooked opportunities and customizing the business process to be more effective. Our vision is to reach every individual across the world, and give them the right tools to help them 10X their life.

About the Role

As an Operations Coordinator within our coaching business, you'll ensure seamless delivery of client services by optimizing processes, coordinating across teams, and advancing project execution from setup to closure.

Responsibilities

Operational Process Management: Develop, standardize, and refine internal workflows for client account setup, onboarding, contract processing, and program launch.
Cross-Functional Liaison: Facilitate collaboration between delivery, sales, legal, finance, and technical teams to ensure smooth operational handoffs.
Client Onboarding & Support: Lead intake and launch processes; conduct structured onboarding calls; monitor and follow up on client milestones.
Account Lifecycle Coordination: Manage all phases—setup, modifications, renewals, cancellations—ensuring accurate documentation and policy compliance.
Event & Program Logistics: Coordinate logistics for training sessions, workshops, or client events; handle venues, materials, communications, and equipment.
Systems & Tools Efficiency: Optimize CRM (e.g., Go High Level), Monday, and internal dashboards for better tracking and visibility.
Data & Reporting: Build and maintain Excel dashboards; provide operational KPIs and ad-hoc reports to inform decision-making.
Issue Resolution & Escalation: Identify bottlenecks or risks in operations; collaborate with relevant stakeholders to resolve and elevate where needed.
Continuous Improvement: Drive assessments of operational gaps, recommend enhancements, and support change implementation.

Qualifications

Demonstrated calm under pressure, with strong organizational and project coordination capability.
Excellent written and verbal communication skills for both internal teams and external clients.
Proficiency with advanced Excel, CRM systems (Go High Level preferred), project management tools (Monday preferred), and Google Suite.
Experience planning or supporting events/logistics.
Client-focused, solution-oriented mindset, able to troubleshoot creatively and effectively.
Adaptable and proactive—thrives in fast-paced, dynamic environments.

Preferred Skills

Experience planning or supporting events/logistics.
Client-focused, solution-oriented mindset, able to troubleshoot creatively and effectively.
Adaptable and proactive—thrives in fast-paced, dynamic environments.

Grant Cardone Enterprises is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions, including hiring, promotion, and discipline, will be based on merit and business needs. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, age, disability, or any other legally protected status.

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