Operations Coordinator

Equiliem; South Bend (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Vision & Dental Insurance

Life Insurance

Matching 401(k)

Commuter Benefits

Employee Discounts & Rewards

Payroll Payment Options

Job summary

Equiliem is seeking an Operations Coordinator in South Bend, IN to support day-to-day fulfillment, shipping, inventory, and admin operations. You will process shipments, coordinate carrier pickups, maintain inventory records, and resolve fulfillment issues.

The ideal candidate is organized, detail-oriented, customer-focused, and comfortable using spreadsheets, ERP systems, and operational tracking tools in a fast-paced office environment.

Qualifications

• 2+ years of experience in operations, shipping, logistics, or admin support.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Outlook and Excel.
• Ability to work independently with spreadsheets, data, trackers and reports.
• Strong written and verbal communication.
• Professional, customer-focused approach.

Responsibilities

• Manage daily fulfillment and shipping activities.
• Create shipping labels and process orders using ERP systems.
• Coordinate daily carrier pickups and resolve shipping issues.
• Enter and maintain shipment tracking information in the ERP system.
• Maintain accurate inventory counts for samples, materials, and office items.
• Monitor packaging supplies and reorder materials as needed.
• Support cross-functional teams with day-to-day operational needs.
• Provide professional and responsive support to internal stakeholders and customers.

Skills

Organizational skills

Communication skills

Independent work

Problem-solving

Tools

Microsoft Outlook

Excel

ERP systems

Job description

Operations Coordinator
South Bend, IN
Pay: $20.00 per hour
26-08778
Job Summary

The Operations Coordinator supports day-to-day fulfillment, shipping, inventory, and administrative operations. This role is responsible for processing and tracking shipments, coordinating daily carrier pickups, maintaining accurate inventory records, monitoring shipping supplies, and resolving fulfillment issues. The ideal candidate is organized, detail-oriented, customer-focused, and comfortable working independently with spreadsheets, ERP systems, and operational tracking tools.

Job Responsibilities

• Manage daily fulfillment and shipping activities.
• Create shipping labels and process orders using shipping and ERP systems.
• Coordinate daily carrier pickups and resolve local shipping issues.
• Ship marketing materials, product samples, packaging supplies, and customer support items.
• Enter and maintain shipment tracking information in the ERP system.
• Track orders and shipments through customer portals and internal systems.
• Maintain accurate inventory counts for samples, marketing materials, packaging supplies, and other office inventory.
• Monitor packaging and shipping supplies and reorder materials as needed.
• Maintain IT equipment inventory and communicate equipment or supply needs.
• Assist with resolving shipping, inventory, fulfillment, and order-related issues.
• Maintain operational trackers, records, and reports.
• Support Sales, Customer Care, IT, and other cross-functional teams with day-to-day operational needs.
• Provide professional and responsive support to internal stakeholders and customers.
• Work independently and proactively manage priorities in a fast-paced office environment.
• Support additional operational projects and duties as assigned.

Job Requirements

• 2+ years of experience in operations, shipping, logistics, fulfillment, or administrative support.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Outlook and Excel.
• Ability to work with spreadsheets, data, trackers, and reports.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Strong problem-solving and follow-through skills.
• Professional and customer-focused approach.
• Ability to communicate effectively with cross-functional teams and leadership.

Preferred Qualifications

• Experience with UPS WorldShip or similar shipping systems.
• Experience using an ERP system.
• Experience with Sage, SAP, or similar business systems.
• At least one year of supply chain experience or knowledge.
• Experience creating shipping labels and processing fulfillment orders.

About Equiliem

Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

We offer a comprehensive benefits package to our employees, which includes:

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

Future Communication Consent

By applying, you are providing consent for Equiliem to engage with you via phone calls, AI-generated calls, AI-generated text messages, standard text messages, and/or emails to share job opportunities. Consistent with our Privacy Policy, information obtained will not be shared with third parties for marketing or promotional purposes. Message frequency may vary for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel or HELP for assistance.

EEO Employer

Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or [phone].