Operations Coordinator

E770 JWC Environmental Inc.; Santa Ana (CA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Hourly pay $32.69–$34.61

PTO 15 days + 12 holidays

401k with 6% match

Health plan (medical, dental, vision,

Life, short/long-term disability

HSA matching

Wellness program

Employee assistance program

Parental leave

Gym reimbursement

Job summary

Sulzer is seeking an Operations Coordinator to coordinate and execute a broad range of administrative, customer-facing, and operational activities. The role ensures assignments and projects are completed on schedule and within scope.

The position requires strong organization, multi-department collaboration, and ERP experience. It offers a competitive hourly rate and comprehensive benefits within a manufacturing environment.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 5+ years of administrative, operations, customer service, or related experience.
• Experience supporting multiple departments in a manufacturing or industrial environment preferred.

Responsibilities

• Manage customer portals, including order entry, invoice submission, document uploads, and customer account maintenance.
• Coordinate with shared service teams to resolve invoice, payment, AR/AP issues.
• Track and follow up on customer, vendor, and internal requests to ensure timely resolution.
• Prepare and maintain business correspondence, contracts, records, and administrative documentation.
• Coordinate office, factory, and site administrative activities, including vendor and contractor support.
• Assist with special projects and action items assigned by management.
• Act as a liaison between departments to ensure tasks are completed accurately and on schedule.

Skills

Strong organizational skills

Time management

Prioritization

Communication (verbal & written)

Detail-oriented

Education

Associate’s or Bachelor’s degree preferred

Tools

Microsoft Office

Excel

ERP systems (Visual / SAP)

Job description

Sulzer is a leading engineering company with a proud heritage of innovation.

About the role

The Operations Coordinator is responsible for coordinating and executing a wide range of administrative, customer-facing, and operational activities, ensuring assignments and projects are completed effectively and on schedule.

Essential Functions

• Manage customer portals, including order entry, invoice submission, document uploads, and customer account maintenance.
• Coordinate with shared service teams to resolve invoice, payment, accounts receivable, and accounts payable issues.
• Track and follow up on customer, vendor, and internal requests to ensure timely resolution.
• Prepare and maintain business correspondence, contracts, records, and administrative documentation.
• Coordinate office, factory, and site administrative activities, including vendor and contractor support.
• Support facility organization, 5S initiatives, and workplace improvement activities.
• Assist with special projects and action items assigned by management.
• Act as a liaison between departments to ensure tasks are completed accurately and on schedule.
• Research issues, identify appropriate contracts, and independently drive assignments to completion with minimal supervision.
• Perform other duties assigned.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 5+ years of administrative, operations, customer service, office management, or related experience.
• Experience supporting multiple departments in a manufacturing or industrial environment preferred.
• Strong organizational, time management, and follow-up skills.
• Demonstrated ability to independently prioritize work and drive assignments to completion.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Outlook, Excel, Word, Teams)
• Experience with ERP systems (Visual and/or SAP preferred) and customer portals is a plus.
• Ability to manage multiple projects and shifting priorities in a fast-paced environment.
• Strong attention to detail.

Physical Requirements

Must be able to perform standard office physical activities including but not limited to long periods of time in the seated position and long periods of time viewing computer monitors.

Personal Strengths

Self-starter with a proactive approach to work. Persistent and resourceful when resolving issues. Customer-focused and service-oriented. Reliable, organized, and results-driven. Comfortable working with all levels of the organization. Ability to handle confidential information with discretion.

Supervisory Responsibilities

None

What we offer you

• $32.69 hourly - $34.61 hourly
• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid parental leave
• Gym reimbursement

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Sulzer is a leading engineering company with a proud heritage of innovation.

By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world.

With more than 13’000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team.

We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company’s success.

We prioritize your health and safety and are committed to offering a work environment in which you can thrive.