Operations Coordinator

ProSolar; Puerto Rico; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Holidays

Health Insurance

401K

Job summary

ProSolar is seeking an organized administrative assistant to support the operations manager with day-to-day duties. You will help coordinate field project scheduling, track hours, and prepare reports to ensure top-tier customer service.

The role requires excellent communication, bilingual ability, and the capacity to multitask in a collaborative team environment. ProSolar offers benefits and growth opportunities.

Qualifications

• Excellent verbal and written communication skills.
• Fully bilingual (spoken and written).
• Organized and self-driven; able to multitask.
• Proficient with computer systems.
• Ability to work with minimal supervision.
• Knowledge of Sunrun processes is a plus.

Responsibilities

• Assist in coordinating the scheduling of field projects.
• Assist with project scheduling and tracking.
• Coordinate with Ops Sup regarding customer concerns.
• Track hours and report discrepancies to Ops Sup.
• Communicate status of permits, HOA, PTO, etc.
• Prepare documents and reports for upper management.
• Submit cases to PTO.
• Perform other tasks as assigned.

Skills

Verbal communication

Written communication

Bilingual

Organization

Multitasking

Computer literacy

Self-motivation

Sunrun process knowledge (preferred)

Education

High school diploma or equivalent

Administrative work experience

Customer service experience

Tools

None

Job description

Job Summary:

Assisting the day to day tasks with the operations manager. This includes administrative duties, assisting the field-related projects in order to deliver the best customer service.

Supervisory Responsibilities:

â

None

Duties/Responsibilities:

• Assisting in coordination with the scheduling of the field projects
• Assist with the project scheduling & tracking
• Coordinate with Ops Sup to address any concerns with customers
• Assist with tracking hours and report to Ops Sup any discrepancies
• Communicate with the Ops Sup in regards to the status of permits, HOA, PTO etc.
• Preparing any documents and reports needed by upper management
• Case submission to PTO
• Other tasks as assigned
  

Requirements

Required Skills/Abilities:

• Excellent verbal and written communication skills
  
• Fully bilingual (spoken and written)
  
• Ability to work well with others in a collaborative team environment
  
• Must be organized and self-driven
  
• Ability to multitask
  
• Knowledge in computer systems
  
• Ability to work under little supervision
  
• Knowledge of Sunrun processes (preferred)

Education and Experience:

âHigh school diploma or equivalent

âAdministrative work experience

âExperience in customer service

Physical Requirements:

âProlonged periods of sitting

âMust be able to lift 15lbs at a time

Benefits

• Paid Holidays
• Health Insurance
• 401K