Field Operations Coordinator

Opterra Solutions, Inc.; Lexington, Northern (SC, KY); On-site; USD 25,000 - 39,000; Full time

Job summary

Opterra Solutions, Inc. is seeking a Field Operations Coordinator to oversee daily field crew activities, ensure safety, efficiency, and on-schedule work.

The role serves as the link between crews, management, and customers, requiring strong organization and adaptability to frequent schedule changes. The ideal candidate will have solid dispatching or scheduling experience, excellent communication skills, and comfort using scheduling software and mapping tools.

Qualifications

• High school diploma or equivalent.
• Excellent organizational and time-management skills.
• Strong verbal and written communication abilities.
• Ability to manage multiple crews, jobs, and priorities.
• Proficiency with computers, email, spreadsheets, and scheduling tools.
• Experience in dispatching, scheduling, field operations, vegetation management, utilities, landscaping, transportation, or similar industry is preferred.
• Knowledge of field operations and crew productivity is a plus.

Responsibilities

• Schedule and dispatch field crews to daily jobs.
• Develop daily and weekly work schedules based on priorities, crew availability, equipment, location, and customer requirements.
• Communicate daily assignments, locations, job requirements, and schedule changes to crew leaders.
• Track crew locations and job progress throughout the workday.
• Adjust schedules when jobs are completed early or delayed due to weather, equipment issues, customer requests, or other circumstances.
• Coordinate with management to determine work priorities and manpower needs.
• Maintain communication with customers regarding scheduling, job status, delays, and completion when required.
• Ensure crews have the necessary information, equipment, materials, and instructions before being dispatched.
• Maintain accurate records of completed work, scheduled work, crew assignments, and outstanding jobs.
• Assist with tracking employee attendance, call-outs, PTO, and available labor for scheduling purposes.
• Coordinate equipment and vehicle assignments when necessary.
• Help identify scheduling conflicts, productivity issues, or labor shortages before they affect operations.
• Communicate urgent field issues to the appropriate manager.
• Assist with preparing upcoming work so crews can remain productive and minimize downtime.
• Perform other duties as assigned

Skills

Strong organizational skills

Time management

Verbal and written communication

Multitasking across crews

Calm under schedule changes

Computers and scheduling tools

Dispatching/scheduling experience

Field operations knowledge

Education

High school diploma or equivalent

Job description

• JOB TITLE: Field Operations Coordinator


• REPORTS TO: Regional General Manager or VP of Operations


• FLSA STATUS: Non-Exempt

SUMMARY

The Field Operations Coordinator is responsible for coordinating the daily activities of assigned fieldcrews to ensure work is completed safely, efficiently, and on schedule. This position serves as theprimary link between assigned field crews, management, and customers. The ideal candidate is highlyorganized, communicates well, can handle frequent schedule changes, and is comfortable makingdecisions in a fast-paced field-service environment.

QUALIFICATIONS

• High school diploma or equivalent


• Strong organizational and time-management skills


• Excellent verbal and written communication skills


• Ability to manage multiple crews, jobs, and priorities simultaneously


• Ability to remain calm and make good decisions when schedules change unexpectedly


• Comfortable using computers, email, spreadsheets, mapping programs, and scheduling


• Previous experience in dispatching, scheduling, field operations, vegetation management,utilities, landscaping, transportation, or a similar industry is preferred


• Knowledge of field operations and crew productivity is a plus

PHYSICAL REQUIREMENTS

Must be able to work at a desk for extended periods of time

DUTIES AND RESPONSIBILITIES

• Exemplify our five core values (Safety, Others, Integrity, Initiative, and Passion)


• Schedule and dispatch assigned field crews to assigned jobs each day


• Develop daily and weekly work schedules based on job priorities, crew availability, equipment,location, and customer requirements


• Communicate daily assignments, locations, job requirements, and schedule changes to crewleaders


• Track crew locations and job progress throughout the workday


• Adjust schedules when jobs are completed early or delayed due to weather, equipment issues,customer requests, or other circumstances


• Coordinate with management to determine work priorities and manpower needs


• Maintain communication with customers regarding scheduling, job status, delays, and completionwhen required


• Ensure crews have the necessary information, equipment, materials, and instructions beforebeing dispatched


• Maintain accurate records of completed work, scheduled work, crew assignments, andoutstanding jobs


• Assist with tracking employee attendance, call-outs, PTO, and available labor for schedulingpurposes


• Coordinate equipment and vehicle assignments when necessary


• Help identify scheduling conflicts, productivity issues, or labor shortages before they affectoperations


• Communicate urgent field issues to the appropriate manager


• Assist with preparing upcoming work so crews can remain productive and minimize downtime


• Perform other duties as assigned

Opterra Solutions, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, age, sex, national origin, marital status, disability status, genetics, political affiliation, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.