Operations Coordinator

MGA Home Healthcare LLC; Phoenix (AZ); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equal Opportunity Employer

Resumo da oferta

MGA Home Healthcare LLC is seeking an organized Operations Coordinator to support daily office operations and help drive efficient processes across departments in Phoenix, AZ. You will coordinate scheduling, staffing, reporting, and documentation, while maintaining confidentiality and ensuring compliance with company policies.

Proactive communication with leadership and cross-functional teams is essential to keep operations running smoothly.

Qualificações

• Minimum 1–3 years of experience in administrative coordination or operations in a healthcare setting.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to manage multiple assignments, prioritize deadlines, and work independently.
• Strong problem-solving skills and ability to collaborate across departments.
• Ability to handle confidential information with discretion.
• Healthcare or home healthcare experience preferred.

Responsabilidades

• Coordinate daily office operations and assist with administrative tasks.
• Serve as liaison between operations, recruiting, scheduling, and clinical teams; communicate updates to staff.
• Maintain operational reports, trackers, and documentation; monitor KPIs and assist with reporting.
• Coordinate staffing-related activities, onboarding progress, and documentation for employees.
• Maintain compliant, organized records and escalate compliance concerns as needed.
• Provide administrative support to operations leadership and assist with meetings, audits, and initiatives.

Conhecimentos

Organizational skills

Communication skills

Microsoft Office

Multitasking

Problem solving

Discretion with confidential info

Ferramentas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descrição da oferta de emprego

Operations Coordinator Job Overview

Essential Duties and Responsibilities

1. Daily Operations Support

Coordinate daily office operations and assist with administrative and operational tasks. Ensure assigned tasks, projects, and deadlines are completed in a timely manner. Monitor outstanding action items and follow up with the appropriate team members. Identify operational issues and communicate concerns to leadership. Maintain organized records, reports, trackers, and departmental documentation. Assist with implementing company policies, procedures, and operational initiatives.

Communication and Department Coordination

Serve as a liaison between operations, recruiting, scheduling, clinical teams, and other departments. Communicate updates, changes, and important information to the appropriate team members. Follow up on pending requests and help ensure issues are resolved promptly. Coordinate meetings, prepare agendas when needed, and track follow-up items. Support leadership with internal communications and operational announcements.

Reporting and Performance Tracking

Maintain and update operational spreadsheets, reports, and tracking systems. Monitor assigned key performance indicators (KPIs) and report progress to leadership. Track outstanding tasks, deadlines, staffing needs, and departmental priorities as assigned. Assist with preparing reports and identifying discrepancies or areas requiring attention. Ensure information is accurate, current, and properly documented.

Staffing and Scheduling Coordination

Assist with coordinating staffing-related activities and communicating coverage needs. Work with recruiting and scheduling teams to follow up on open positions, staffing gaps, and outstanding requirements. Help monitor onboarding progress and completion of required employee documentation. Communicate staffing concerns or potential service disruptions to the appropriate leadership. Assist with maintaining accurate staffing records and tracking operational needs.

Compliance and Documentation

Maintain accurate and organized operational records in accordance with company procedures. Assist with tracking required documentation, training, and compliance deadlines. Identify missing, incomplete, or outdated documentation and follow up with responsible parties. Handle confidential employee and patient information appropriately. Escalate potential compliance concerns to the appropriate department or supervisor.

Team and Office Support

Provide administrative and organizational support to operations leadership. Assist with preparing materials for meetings, audits, presentations, and internal initiatives. Support employee engagement activities, office events, and company initiatives as needed. Promote a professional, collaborative, and service-oriented work environment. Demonstrate accountability, initiative, and professionalism in all interactions.

Qualifications and Requirements

• Minimum of 1–3 years of experience in administrative coordination, operations, healthcare administration, or a related field preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to manage multiple assignments, prioritize deadlines, and follow through independently.
• Strong problem-solving skills and the ability to work collaboratively across departments.
• Ability to handle confidential information with discretion.
• Healthcare or home healthcare experience preferred.

Additional Job Description Information

EEO Statement: MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

Meaningful Relationships Built with Care THE MGA HOMECARE APPROACH

We continually strive to provide quality homecare that is tailored to your individual medical circumstances. That’s why our qualified staff of Registered Nurses (RN), Licensed Practical Nurses (LPN), Licensed Vocational Nurses (LVN), Certified Nursing Assistant (CNA), Licensed Health Aide (LHA), Attendant Care, Home Health Aide (HHA), and Occupational Therapist (OT), Occupational Therapy Assistants (OTA), Physical Therapists (PT), Physical Therapy Assistants (PTA), Speech-Language Pathologists (SLP) are given the training and resources they need to handle every home healthcare situation with professionalism and care. We strive to create a truly special experience for you and your loved one. To do so, we emphasize developing unique bonds between the patient and healthcare professional. Our Nurses, Therapists, and Caregivers are highly skilled, responsible, and willing to go the extra mile to establish trust and build meaningful relationships. We want you to feel like you are facing your medical challenges with a personal, caring partner right by your side. Home healthcare jobs are not just about nursing and therapy. They are about becoming an integral part of the family day after day and helping those who need it most.