Operations Coordinator

The Huntington Resource; Northbrook (IL); On-site; USD 30,000 - 42,000; Full time

Job summary

The Huntington Resource in Northbrook, IL is seeking an Operations Coordinator to own the end-to-end flow from purchase order to invoiced delivery. You will collaborate with customers, distributors, suppliers, co-manufacturers, carriers and third-party warehouses in a hands-on role spanning logistics, order processing, inventory control and some accounting support.

This full-time role runs Monday–Friday, 8:00 AM–5:00 PM, and offers a compensation of $26 per hour plus benefits.

Qualifications

• 3+ years of experience in order processing, logistics coordination, inventory control or customer service in distribution, manufacturing, or consumer products.
• Experience with QuickBooks Enterprise.
• Strong Excel, Outlook and Word skills; high numeric accuracy.

Responsibilities

• Process and fulfill customer purchase orders from distributors, wholesale accounts and direct customers; confirm ship dates and quantities.
• Coordinate inbound/outbound freight with carriers and freight brokers; arrange delivery appointments.
• Maintain inventory records across multiple warehouse locations; track lot codes and rotate stock (FEFO).
• Process returns, credits and deductions; work with accounting to resolve them.
• Enter AP/AR in QuickBooks; run reports for management.

Skills

Order processing

Logistics coordination

Inventory control

Customer service

QuickBooks

Excel

Outlook

Word

Education

High school diploma or GED

Tools

QuickBooks Enterprise

SkuVault

ShipStation

EDI

Amazon Seller Central

Job description

Position SummaryThe Operations Coordinator keeps our orders, inventory and shipments moving. You will own the day-to-day path from purchase order to delivered and invoiced, working with customers, distributors, suppliers, co-manufacturers, carriers and our third-party warehouses. It is a hands-on role that combines logistics, order processing, inventory control, customer service and some accounting support.**Schedule: **Full-time, Monday–Friday, 8:00 AM – 5:00 PM. No weekends.Reports to: Operations Director**Compensation: **$26 per hour- 40 hour week based on experience, plus benefitsKey ResponsibilitiesOrder Processing & Fulfillment (approx. 30%)• Receive, enter and confirm customer purchase orders from distributors, wholesale accounts and direct customers, including EDI orders.• Release orders to our third-party warehouses and confirm ship dates and quantities.• Process and ship daily e-commerce orders (Amazon and other online channels) and stock Amazon FBA inventory.• Generate and send invoices through EDI and QuickBooks Enterprise; send advance ship notices where required.• Track open orders to completion and resolve shorts, substitutions, backorders and pricing discrepancies.Logistics & Transportation (approx. 25%)• Schedule inbound and outbound freight (LTL and full truckload) with carriers and freight brokers; get quotes and pick the most cost-effective option.• Book delivery appointments with distributor DCs and arrange customer pickups.• Coordinate inbound shipments from domestic suppliers and co-manufacturers, plus imported containers, working with our customs broker and freight forwarder on documents and arrival timing.• Act as the main day-to-day contact for our third-party warehouses (receiving, picking, shipping, inventory reports and billing).• Prepare and check shipping documents: bills of lading, packing lists, pallet labels and case labels.• Handle freight claims, damages and carrier delays, and keep customers informed.Inventory Control (approx. 20%)• Keep inventory records accurate across several warehouse locations, and reconcile warehouse reports against our systems (QuickBooks and SkuVault).• Prepare purchase orders to suppliers for approval, then follow up on confirmations and ship dates.• Track lot codes and shelf life; rotate stock first-expired, first-out (FEFO) and flag slow-moving or aging inventory.• Support cycle counts, physical inventories and inventory adjustments.Customer Service (approx. 15%)• Serve as the first point of contact for customer, distributor and broker questions about orders, status, pricing and product information.• Answer phone and email questions promptly and professionally.• Process returns, credits and deductions, working with accounting to resolve them.• Keep customer setup paperwork up to date (vendor forms, item setup sheets, certificates of insurance, food-safety documents).Accounting Support & Administration (approx. 10%)• Enter accounts payable (supplier, freight and warehouse invoices) and accounts receivable in QuickBooks Enterprise.• Match freight and warehouse bills to shipments before payment.• Run routine reports (open orders, inventory, shipments, sales) for management.• Other duties as assigned, including general office support.QualificationsRequired• 3 or more years of experience in order processing, logistics coordination, inventory control or customer service in a distribution, manufacturing or consumer products company.• Working experience with QuickBooks.• Strong Microsoft Excel skills (sorting, filtering, lookups, basic formulas) plus Outlook and Word.• Very accurate with numbers and data entry.• Clear, professional written and verbal communication.• Able to manage many open orders and deadlines at once and stay calm when plans change.• High school diploma or GED.Preferred• Experience in foodservice, grocery or CPG, ideally with broadline distributors such as Sysco, US Foods, DOT Foods or Sygma.• EDI experience.• Experience working with third-party (3PL) warehouses and scheduling LTL and truckload freight.• Experience with Amazon Seller Central / FBA, ShipStation or SkuVault.• Familiarity with food-safety documentation, lot tracking and shelf-life management.***The Huntington Resource is an Equal Opportunity Employer – All qualified applicants will be considered for employment regardless of the individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital status, national origin, age, disability, veteran status, genetic information, or any other characteristics protected by state or federal law.